Bradwell Gardner
Canyon Lake ,TX
Summary
Proven leader and dedicated hospitality professional with extensive experience at Lake Crescent Lodge, adept at exceptional customer service and cash handling. Excelled in guest engagement and demonstrated a strong work ethic by efficiently managing high-volume environments. Skilled in leveraging both hard and soft skills to drive operational excellence and enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server/Bartender
Lake Crescent Lodge
Olympic National Park
06.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
General Manager
Baja Ice House/Lucky's Sports Bar
Canyon Lake, TX
06.2022 - 06.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Server
Deep Lagoon Seafood
Fort Myers, FL
05.2021 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
North Rim Lodge
North Rim AZ
05.2021 - 10.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor Of Social Work - Psychology
Texas State University
San Marcos, Tx10.2002
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server/Bartender
Lake Crescent Lodge
06.2023 - 07.2024
General Manager
Baja Ice House/Lucky's Sports Bar
06.2022 - 06.2023
Server
Deep Lagoon Seafood
05.2021 - 06.2022
Server
North Rim Lodge
05.2021 - 10.2021
Bachelor Of Social Work - Psychology
Texas State University