Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brady Connell

Vernon Hills,IL

Summary

Offering exceptional teamwork and leadership abilities, fully prepared to thrive in fast-paced environment and learn new processes. Brings understanding of customer service principles and operational efficiency, with developing skills in team management and years of experience. Ready to use and develop communication and organizational skills in any workplace environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

Buffalo Wild Wings, BWW
361 W Townline Road, Vernon Hills, IL 60061
11.2025 - Current
  • Supervised daily operations to ensure efficient service delivery and customer satisfaction.
  • Trained and mentored team members to enhance skills and improve performance.
  • Managed scheduling to optimize staff coverage during peak hours.
  • Implemented inventory management strategies to reduce waste and control costs.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Kitchen Staff Member

Buffalo Wild Wings, BWW
361 W Townline Road, Vernon Hills, IL 60061
03.2024 - Current
  • Prepared and cooked menu items following established recipes and quality standards.
  • Maintained cleanliness and organization of kitchen workspace adhering to health and safety regulations.
  • Collaborated with team members to ensure timely service during peak hours.

Cashier

Buffalo Wild Wings, BWW
361 W Townline Road, Vernon Hills, IL 60061
06.2023 - Current
  • Processed customer transactions efficiently using POS system, ensuring accuracy in cash handling.
  • Assisted in training new cashiers on register operations and customer service protocols, fostering a collaborative team environment.
  • Handled customer inquiries and resolved issues promptly, contributing to high levels of guest satisfaction.

Education

BBA -

Vernon Hills Highschool
Vernon Hills, IL
05-2025

High School Diploma -

Vernon Hills Highschool
Vernon Hills, IL
05-2025

No Degree - Business Management

College Of Lake County
Grayslake, IL
05-2029

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Punctual and reliable
  • Training and mentoring
  • Relationship building
  • Operations management
  • Tech-Savvy
  • Shift leadership

Certification

  • Licensed Shift Manager - 2025-Present
  • Licensed ServSafe Alcohol License- 2023-2026
  • Licensed ServSafe Alcohol License- 2026-2029

Timeline

Shift Manager

Buffalo Wild Wings, BWW
11.2025 - Current

Kitchen Staff Member

Buffalo Wild Wings, BWW
03.2024 - Current

Cashier

Buffalo Wild Wings, BWW
06.2023 - Current

BBA -

Vernon Hills Highschool

High School Diploma -

Vernon Hills Highschool

No Degree - Business Management

College Of Lake County