Brady Johnston
League City
Summary
Seeking a fulfilling managerial position in the retail/hospitality/customer service industry that offers career building growth opportunities.
Overview
2
2
years of professional experience
Work History
Style Manager
Lagoon Ranch RV Resort
Onalaska, US
12.2024 - Current
- Helped prepare cabins for opening of the resort
- Sourced and procured furniture
- Monitoring of the departments budget
- In charge of the style team
Assistant Rooms Operations Manager
Renaissance Hotels
Plano, US
06.2023 - 12.2024
- Supervised both housekeeping and operations teams to support operational excellence and excellent customer service
- Collaborated with outer departments to coordinate solutions and to maintain guest satisfaction
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement
- Developed and maintained operational guidelines for staff
- FSPMS
- GXP
Guest Experience Agent
Kemah Boardwalk Inn
Kemah, US
01.2023 - 05.2023
- Performed Night Audit Process
- Trained New-Hires
- Greeted/Checked-in Guests
Education
Bachelor of Science - Hospitality Administration
Stephen F Austin State University
Nacogdoches, TX05.2023
Skills
- Problem Solving
- Team Leadership
- Operations Management
- Customer Service
- Staff Management
Timeline
Style Manager
Lagoon Ranch RV Resort
12.2024 - Current
Assistant Rooms Operations Manager
Renaissance Hotels
06.2023 - 12.2024
Guest Experience Agent
Kemah Boardwalk Inn
01.2023 - 05.2023
Bachelor of Science - Hospitality Administration
Stephen F Austin State University