Krystine Hwang
Torrance,CA
Summary
Proficient in team collaboration and effective communication, with a strong foundation in sales strategy and product education. Experienced in training staff and managing inventory, dedicated to enhancing customer experiences and driving business success.
Overview
3
3
years of professional experience
Work History
Style Consultant
Target
Los Angeles, CA
04.2025 - Current
- Assisted in visual merchandising to enhance store displays.
- Trained new staff on customer service best practices.
- Resolved customer inquiries regarding product availability and fit.
- Promoted seasonal collections through engaging in-store events.
- Supported other departments within the business as required.
- Managed inventory levels at store locations ensuring sufficient stock is available at all times.
- Demonstrated product knowledge by providing detailed information about fabrics, cuts, and silhouettes.
- Educated clients regarding future promotions, sales and upcoming events, stressing potential benefits to client.
Sales Associate
Footlocker, Foot Action, And Kids Footlocker
Los Angeles, California
03.2023 - 04.2025
- Ensured optimal merchandise presentation by maintaining store cleanliness and organizing displays.
- Processed customer transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve sales targets and enhance store performance.
- Stocked shelves and maintained appropriate inventory levels throughout the store.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Assisted customers in selecting footwear and apparel to meet their needs.
Barista
Refresh By Ekkamai
Los Angeles, CA
01.2023 - 03.2023
- Prepared and served a variety of coffee beverages and snacks.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated espresso machines, grinders, and blenders efficiently and safely.
- Managed inventory levels of coffee beans, milk, and supplies regularly.
- Collaborated with team members to ensure smooth daily operations.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained calm demeanor during high-volume periods and special events.
Education
High School Diploma -
Venice High School
Venice, CA02-2024
Skills
- Visual merchandising
- Customer relationship management
- Sales strategy
- Inventory management
- Product education
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Cash register processing
- Attention to detail
- Conflict resolution
- Opening and closing duties
- Adaptive and creative
- Problem-solving
- POS systems
- Professional demeanor
- Clear communication
Timeline
Style Consultant
Target
04.2025 - Current
Sales Associate
Footlocker, Foot Action, And Kids Footlocker
03.2023 - 04.2025
Barista
Refresh By Ekkamai
01.2023 - 03.2023
High School Diploma -
Venice High School