Brady Jones
Woodstock
Summary
Goal-oriented and ready to work my way up the ladder no matter where I'm at. Good with a small team or by myself, ready to put customers first and make sure they leave satisfied with a good view on the company as a whole.
Overview
6
6
years of professional experience
Work History
Prep Chef
Madlife Stage & Studios
03.2021 - Current
- Observed different kitchen chefs' preparation of sauces, breads, and other items to gain knowledge in diverse cooking and baking techniques.
- Maintained well-organized mise en place to keep work consistent.
- Ordered new ingredients and supplies to meet expected needs.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Rotated through all prep stations to learn different techniques.
Deli Team Lead
Maple Street Biscuit
12.2019 - 12.2020
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Learned other teammates' work tasks to train as backup.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Shift Leader
Smoothie King
02.2019 - 12.2019
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees as well as trained new employees and delegated daily tasks and responsibilities.
- Counted and recorded cash drawer and credit payments at the end of every shift.
- Answered customer questions and took orders over the phone and in person.
Education
Certificate in Small Business Management - Accounting And Finance
Chattahoochee Technical College
Marietta, GA12-2025
High School Diploma -
Woodstock High School
Woodstock, GA05-2021
Skills
- Sanitation practices
- Complaint resolution
- Researching
- Clear communication
- Customer service
- Guest inquiries
- Script memorization
- Customer engagement
Timeline
Prep Chef
Madlife Stage & Studios
03.2021 - Current
Deli Team Lead
Maple Street Biscuit
12.2019 - 12.2020
Shift Leader
Smoothie King
02.2019 - 12.2019
Certificate in Small Business Management - Accounting And Finance
Chattahoochee Technical College
High School Diploma -
Woodstock High School
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