Brady Langan
Cedar Rapids,IA
Summary
Proven ability to enhance customer experiences and team efficiency, as demonstrated at Hurts Donut. Excelled in time management and interpersonal relations, effectively solving problems and improving service turnaround. Achieved significant productivity by mastering cleaning, sanitizing, and table bussing, ensuring operational excellence and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Busser
Iron Tee
05.2024 - 07.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Customer Service Cashier
Hurts Donut
09.2021 - 04.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor Of Accountancy - Accounting And Business Administration
Coe College
Cedar Rapids, IA05.2027
Skills
Time Management
Timeline
Busser
Iron Tee
05.2024 - 07.2024
Customer Service Cashier
Hurts Donut
09.2021 - 04.2023
Bachelor Of Accountancy - Accounting And Business Administration
Coe College
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