Brady LeBlanc
College Station
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
6
6
years of professional experience
Work History
Manager
Holleman Tavern
08.2024 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff on best practices and operational standards.
- Resolved customer complaints promptly, fostering improved guest experiences and loyalty.
- Managed and motivated employees to be productive and engaged in work.
Banquet Server
The Hilton
03.2024 - 07.2024
- Provided exceptional customer service during events, ensuring guest satisfaction and addressing inquiries promptly.
- Assisted in setting up banquet rooms according to event specifications, maintaining a clean and organized environment.
- Served food and beverages efficiently, adhering to health and safety guidelines throughout events.
- Collaborated with team members to execute seamless service during high-volume events, enhancing overall guest experience.
Banquet and Fine Dining Server
Trattoria Lisina
05.2020 - 08.2021
- Delivered exceptional service during high-volume events, ensuring guest satisfaction and seamless dining experiences.
- Collaborated with kitchen staff to coordinate meal timing and presentation for special occasions.
- Managed table settings and arrangements to enhance ambiance and optimize guest flow.
- Trained new servers on menu knowledge, service techniques, and customer engagement strategies.
Education
No Degree - Economics
Blinn College
College Station, TXBBA - Hospitality Administration And Management
University of Houston
Houston, TX12-2026
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Task delegation
- Performance management
Timeline
Manager
Holleman Tavern
08.2024 - Current
Banquet Server
The Hilton
03.2024 - 07.2024
Banquet and Fine Dining Server
Trattoria Lisina
05.2020 - 08.2021
No Degree - Economics
Blinn College
BBA - Hospitality Administration And Management
University of Houston