Interested in physical activity and wellness, outdoor activities, Community service
Brady Matthews
Miramar,FL
Summary
Detail-oriented, a strong background in cleaning and sanitation. Adaptable and proactive regarding restaurant operations, excelling in customer service, operating in high speed environments while maintaining proper procedure. Committed to maintaining maximum efficiency while preserving a warm atmosphere, always willing to learn more.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Angelos Pizzeria And Restaurant
Cooper City, FL
06.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and ensured timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to synchronize meal preparation and service flow.
- Trained new servers on menu offerings and standard operating procedures.
Cashier
Angelos Pizzeria And Restaurant
Cooper City, FL
07.2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of front counter and dining area to enhance guest experience.
- Assisted in training new cashiers on operational procedures and customer service protocols.
- Resolved customer inquiries and complaints promptly, ensuring high satisfaction levels.
- Collaborated with kitchen staff to streamline order fulfillment and improve service speed.
- Implemented upselling techniques that increased average transaction values through effective communication.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Busboy
Angelos Pizzeria And Restaurant
Cooper City, FL
05.2023 - Current
- Specialized in lifting heavy loads, efficiently and safely.
- Cleared tables with extreme efficiency, enhancing customer experiences.
- Worked with managers to ensure restaurant efficiency.
- Adhered to cleanliness and health standards at all times, making sanitation the priority.
- Trained new busboys on regular operating procedures and expectations.
- Grew positive interactions with customers, ensuring a warm, welcoming atmosphere in the restaurant.
- Experience dealing with trash and the ensuing cleanup.
Aftercare Counselor
David Posnack JCC
Cooper City, FL
08.2022 - 04.2023
- Organized group activities, promoting emotional fairness, equality and strategy amongst participants.
- Kept close in contact with respective parents, ensuring a safe and welcoming environment was kept at all times.
- Provided support and at times intervention during times of crisis, or when the situation called for it.
Education
High School Diploma -
Cooper City High School
Cooper City, FL06-2024
Skills
- Proper sanitation
- Stress tolerance
- Cleaning and sanitation
- Fast paced environment adaptability
- Polite demeanor
- Reliability and punctuality
- Strong teamwork
- Flexible schedule availability
- Silverware polishing
- Cleaning and sanitizing
- Sanitation
- Adherence to uniform standards
- Floor sweeping
- Task delegation
- Food safety awareness
- Guest assistance
- Lost and found management
- Table setting
- Napkin folding
- Server support
- Carrying trays
- Beverage refilling
- Plate stacking
- Strong work ethic
- Exceptional customer service
Certification
BLS certification.
Interests
Timeline
Server
Angelos Pizzeria And Restaurant
06.2025 - Current
Cashier
Angelos Pizzeria And Restaurant
07.2024 - Current
Busboy
Angelos Pizzeria And Restaurant
05.2023 - Current
Aftercare Counselor
David Posnack JCC
08.2022 - 04.2023
High School Diploma -
Cooper City High School