Brady Medina
Fort Wayne,IN
Summary
Driven and dynamic professional with a proven track record at Amazon, enhancing customer satisfaction through innovative problem-solving and exceptional service. Expert in inventory management and adept at fostering strong relationships, I bring leadership qualities and a goal-driven approach to exceed performance expectations. Skilled in time management and lifting 40 pounds, I am ready to leverage my abilities for impactful results.
Overview
2
2
years of professional experience
Work History
Amazon Associate
Amazon
Fort Wayne, IN
06.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Merchandise Associate
Walmart
Fort Wayne, IN
06.2022 - 06.2023
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Skills
- Time Management
- Attention to Detail
- Leadership Qualities
- Workplace Safety
- Decision-Making
- Complex Problem-Solving
- Relationship Building
- Courteous and Professional
- Oral communication
- Work Planning and Prioritization
- New Hire Training
- Issue Resolution
- Cross-Functional Teamwork
- Performance Improvement
- Policy Implementation
- Loss Prevention
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Honest and Dependable
- Creative Thinking
- Reliable and Responsible
- Goal-Driven
- Inventory and Stocking
- Ability to Lift 40 pounds
- Team Leadership
- Basic Mathematics
Timeline
Amazon Associate
Amazon
06.2023 - Current
Merchandise Associate
Walmart
06.2022 - 06.2023