Summary
Overview
Work History
Education
Skills
Timeline
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Brady Munday

Simpsonville,United States

Summary

Hardworking and adaptable professional with experience in customer service, retail, and warehouse operations. Proficient with computers and data systems, with strong problem-solving and organizational skills. Currently studying cybersecurity with a passion for technology, security, and continuous learning.

Overview

10
10
years of professional experience

Work History

Instacart Shopper

Instacart
02.2024 - Current
  • Shop, pack, and deliver customer orders efficiently while ensuring high service quality; communicate in real-time for substitutions and updates, manage multiple orders via the Instacart app, and consistently uphold top customer satisfaction ratings.

Delivery Driver

Next Phase Logistics
08.2021 - 04.2024
  • Safely operated company vehicles to deliver packages on time, following optimal routes and all traffic regulations, while maintaining a strong work ethic in a fast-paced environment.
  • Supervised and supported fellow drivers by monitoring performance and assisting with deliveries as needed.

Warehouse Associate / Stand-Up Forklift Operator

Frito-Lay
01.2020 - 08.2021
  • Operated forklifts and trailers safely, following all safety and traffic regulations.
  • Used computer and analytical skills to process orders, manage inventory, and ensure accurate product labeling and shipment.

Call Center Representative

AAA
05.2017 - 12.2019
  • Handled high-volume inbound calls, assisting AAA members with roadside assistance and service requests.
  • Provided clear, efficient support and documented call details accurately in company systems.

Store Associate / Night Shift Supervisor

CVS Pharmacy
12.2014 - 04.2017
  • Delivered customer service, handled transactions, restocked shelves, and maintained a clean, organized store.
  • Supervised night shift operations, delegated tasks, ensured shift coverage, and upheld safety and security standards.

Education

Associate of Science - Cyber Security

University of Phoenix
Tempe, AZ
11-2026

No Degree - General Studies

West Virginia University
Morgantown, WV

High School Diploma -

Parkersburg South High School
Parkersburg, WV
05.2011

Skills

  • Strong computer skills
  • Time management and multitasking
  • Customer service and communication
  • Attention to detail and accuracy

Timeline

Instacart Shopper

Instacart
02.2024 - Current

Delivery Driver

Next Phase Logistics
08.2021 - 04.2024

Warehouse Associate / Stand-Up Forklift Operator

Frito-Lay
01.2020 - 08.2021

Call Center Representative

AAA
05.2017 - 12.2019

Store Associate / Night Shift Supervisor

CVS Pharmacy
12.2014 - 04.2017

Associate of Science - Cyber Security

University of Phoenix

No Degree - General Studies

West Virginia University

High School Diploma -

Parkersburg South High School
Brady Munday