Brady Paden
Phoenix,AZ
Summary
Accomplished Assistant Store Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Sprouts Farmers Market Inc, Grocery
01.2023 - Current
- Building a store culture based off of our core values.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- I have developed a pipeline of development and continued development.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Service Manager
Sprouts Farmers Market Inc, Grocery
11.2022 - 01.2023
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
Deli Manager
Sprouts Farmers Market Inc, Grocery
09.2020 - 12.2022
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
Bakery Manager
Sprouts Farmers Market Inc, Grocery
04.2020 - 09.2020
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
Bakery Manager
Hy-Vee
08.2013 - 03.2020
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Managed all baking operations professionally and handled all problems confidently.
Education
High School Diploma -
Unity High School
Mendon, IL05.2013
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Team Building and Leadership
- Attention to Detail
- Hiring and Training
- Mentoring and Coaching
Timeline
Assistant Store Manager
Sprouts Farmers Market Inc, Grocery
01.2023 - Current
Service Manager
Sprouts Farmers Market Inc, Grocery
11.2022 - 01.2023
Deli Manager
Sprouts Farmers Market Inc, Grocery
09.2020 - 12.2022
Bakery Manager
Sprouts Farmers Market Inc, Grocery
04.2020 - 09.2020
Bakery Manager
Hy-Vee
08.2013 - 03.2020
High School Diploma -
Unity High School
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