Microsoft Windows & Office
Brady Town
Route Supervisor
Longmont,CO
Summary
Experienced driver with over 20 years of experience in logistics/food distribution. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
22
22
years of professional experience
Work History
Route Delivery Driver
Royal Crest Dairy
Longmont, CO
08.2021 - Current
- Delivery 200 cases of dairy products daily along assigned route.
- Maintain proper par levels of product to ensure no out of stocks between deliveries and adjust accordingly.
- Build strong rapport with customers to ensure long term relationship.
- Pre-trip/Post-trip truck inspections daily.
- Submit end of day paperwork to office.
- Verify load each morning before loading truck.
- Inspected and loaded delivery trucks and picked up customer returns
- Logged mileage, stops, orders and carton counts for each route
- Processed payments, made change and provided receipts
Area Manager
Cold Front Distribution
Westminster, CO
06.2021 - 08.2021
- Successfully sell Cold Front portfolio of brands to all Out-of-House (OOH) customers and Independent Grocery Accounts.
- Maintain Class B CDL, meeting all DOT drug and alcohol and medical certification requirements.
- Stay current on all DOT requirements, policies and procedures and ensure compliance with all administrative record keeping related to such.
- Conduct equipment locations and sales analysis to identify opportunities to achieve distribution targets and improve product placement.
- Develop and maintain professional relationships with all key personnel at all accounts including OOH accounts regardless of size.
- Create, present and support business analysis and business reviews.
- Manage schematics and Price Books for each account.
- Secure new authorizations.
- Maintain strong relationships with Sub-Distributor network.
- Communicate consistently and effectively regarding pricing, products, freezers, sales opportunities, training, and execution.
- Ensure Cold Front Food Service/Sales Representative and Field Specialists are successful in those positions.
- Provide training, information, and ongoing support to facilitate company business objectives.
- Manage staff and scheduling for positions under focus of control.
- Ensure security and integrity of freezers throughout market.
- Serve as backup for route sales and distribute and service product to meet business and staffing needs.
- Respond to changing priorities and revise operational plans and objectives as needs require.
- Assist with development of strategic objectives.
- Objectives and communicate progress and concerns to President and Officers of Company in timely manner.
- Identify problems and work proactively to resolve them while being able to distinguish those that require consultation with President and Officers of Company.
- Complete special projects and other duties as assigned.
- Supervised three locations between CO, WY, & NE, maintaining contractual, compliance and reporting requirements for all areas and assets
Route Sales Supervisor
Smithfield Foods
Madison, Wisconsin
06.2017 - 05.2021
- Supervised team's inventory management.
- Helped manage branch while growing 30% two years in row
- Build and nurture key client relationships to ensure client satisfaction is provided and sales goals are met.
- Deliver sales presentations to key accounts in coordination with sales representatives.
- Oversee policy and procedural compliance.
- Monitor and control inventory and revenue management.
- Oversee budget and cost controls.
- Participate in budget preparation and adherence to established budget.
- Oversee collections of accounts for all salespersons within branch.
- Daily management of facilities and trucks.
- Inspected appearance and condition of all company equipment to ensure it is maintained to company standards and Department of Transportation regulations.
- Demonstrate ability to manage time under strict deadlines, while simultaneously provide leadership and stability to team
- Kept physical files and digitized records and organized for easy updating and retrieval by authorized team members.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Hired, managed, developed and trained staff, established and monitored goals.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
- Supervised and guided new employees on route and responded quickly to questions, which improved understanding of job responsibilities.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Coached new employees on company standards
- Scheduled route salesman and routes
- Increased branch sales 35% by meeting and exceeding sales goals
Outbound Order Selector
Sysco Food Service
St. Cloud, MN
09.2016 - 06.2017
- Operate electric pallet jack while using SOS computer to palletize, select, and label products in warehouse environment.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
Route Sales Representative
Frito Lay
San Diego, CA
10.2008 - 04.2016
- Deliver product along assigned route.
- Use equipment (e.g., carts, pallets, etc.) to unload products and move throughout store.
- Merchandising cases from back room to sales floor, filling display units or shelves with products such as Doritos, Lays, Tostitos, Smartfood Popcorn, etc.
- Ensuring back-room inventory reaches sales floor and organizing/maintaining back-room inventory in proper location.
- Rotating products and removing defective and out-of-date products and process returns and credits with receiver.
- Tidying up shelves and displays, knocking down boxes and disposing of any waste.
- Assembling and disassembling of promotional materials such as signs, banners, and cardboard displays.
- Ordering, scanning and logging backstock using handheld device.
- Safely maximizing sales and minimizing waste.
- Expanded product variety and service frequency options by giving details about pricing and choices with customers
Computer Technician
Computer Depot
San Diego, CA
05.2008 - 10.2008
- Diagnose and repair computers, sell computers based on customer's needs, build computers based on customer's order.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks
Merchandiser/Warehouse Order Selector
Coca Cola
San Diego, Ames, CA, IA
11.2000 - 04.2008
- Build displays and replenish shelf, break down remaining pallets of product into section in backroom, maintain organized and clean workspace.
- Use electric jack/forklift to build customer orders, shrink wrap pallet, and place it in staging area.
Dairy/Frozen Food Manager
Hy-Vee Food Store
Eldora, IA
05.1998 - 01.2000
- Order and stock grocery shelves while assisting customers and employees throughout shift.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths
Education
High School Diploma -
Wellsburg Steamboat Rock High School
Wellsburg, IA 09.1996 - 05.1999
Skills
Commercial driving
Order picking and processing
GPS and route planning
Computer Proficient
Vehicle inspections
Safety and compliance
Merchandise sales
Territory development
Route planning
Product displays
Product presentation
Route logs
Software
Timeline
Route Delivery Driver
Royal Crest Dairy
08.2021 - Current
Area Manager
Cold Front Distribution
06.2021 - 08.2021
Route Sales Supervisor
Smithfield Foods
06.2017 - 05.2021
Outbound Order Selector
Sysco Food Service
09.2016 - 06.2017
Route Sales Representative
Frito Lay
10.2008 - 04.2016
Computer Technician
Computer Depot
05.2008 - 10.2008
Merchandiser/Warehouse Order Selector
Coca Cola
11.2000 - 04.2008
Dairy/Frozen Food Manager
Hy-Vee Food Store
05.1998 - 01.2000
High School Diploma -
Wellsburg Steamboat Rock High School
09.1996 - 05.1999