Summary
Overview
Work History
Education
Skills
Timeline
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Brady Waters

Cape Girardeau,MO

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

2
2
years of professional experience

Work History

Member Service Representative

Planet Fitness
01.2023 - 08.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Responded to customer calls to answer questions about products and services.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.

Front End Team Member

Publix
09.2021 - 12.2022

Successfully managed customer inquiries and effectively communicated to ensure smooth operations at the front end of the store. Proficiently handled bagging of groceries while maintaining cleanliness and organization throughout the store premises.

Education

High School Diploma -

Crestview High School
Crestview, FL
05.2023

Bachelor of Science - Business Administration And Management

Southeast Missouri State University
Cape Girardeau, MO
05.2026

Skills

  • Customer Service
  • Customer Support
  • Issue Resolution
  • Calm and Professional Under Pressure

Timeline

Member Service Representative

Planet Fitness
01.2023 - 08.2023

Front End Team Member

Publix
09.2021 - 12.2022

High School Diploma -

Crestview High School

Bachelor of Science - Business Administration And Management

Southeast Missouri State University

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Brady Waters