Tech-savvy Customer Service Representative with experience across hospitality, retail, telecommunications, and gaming. Skilled in troubleshooting, device setup, multitasking, and delivering excellent customer support in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
Seminole Hard Rock Hotel & Casino
12.2025 - Current
Guest check-ins/outs and service assistance.
Handled payments and ID verification.
Resolved guest concerns in fast-paced casino setting.
Customer Service Representative
Portillo’s
06.2025 - 11.2025
Processed high-volume customer orders and POS payments.
Ensured accuracy, service quality, and dining satisfaction.
Customer Service Representative
Ulta Beauty
03.2025 - 06.2025
Provided product recommendations and beauty assistance.
Handled purchases, returns, and store merchandising.
Gaming Technician
Dave & Buster’s
09.2024 - 11.2024
Repaired and troubleshot arcade machines.
Assisted customers with technical gaming issues.
Cellular Sales Advisor
Consumer Cellular
09.2023 - 08.2024
Sold devices and service plans, activated devices.
Provided technical support in-store and via phone.