Braeden Stevens
Milton,VT
Summary
Dynamic Ramp Supervisor with Unifi Service, skilled in task delegation and team leadership. Enhanced operational efficiency through effective load planning and rigorous safety compliance, significantly reducing delays. Proven ability to improve customer satisfaction and maintain high productivity levels while managing inventory and supervising personnel in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ramp Supervisor
Unifi Service
Burlington, Vermont
08.2023 - Current
- Assisted in coordinating ramp operations to ensure efficient aircraft turnaround.
- Learned and adhered to safety protocols for ground handling processes.
- Collaborated with staff to maintain organized and safe work environment on the ramp.
- Observed and reported any safety hazards or irregularities during operations.
- Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
- Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
- Created load plans and performed calculations to prepare for assigned flights.
- Coordinated closely with maintenance teams to address any equipment issues promptly, reducing downtime impact on flight schedules.
- Enhanced customer satisfaction by addressing passenger concerns promptly and in a professional manner.
- Improved ramp safety by conducting regular inspections and implementing updated safety protocols.
- Maintain accurate records of all ramp activities for reporting purposes.
- Evaluated employee performance regularly through periodic reviews that provided constructive feedback aimed at improving skills.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Trained new employees in areas such as safety procedures or equipment operation.
- Maintained operational compliance with aviation safety regulations and good practices.
- Identified and rectified discrepancies in cargo handling or shipping processes.
Packing, Shipping, and Receiving Assembler
Gardener's Supply
Milton, VT
08.2022 - 02.2023
- Operated packing machinery to efficiently assemble and prepare products for shipment.
- Inspected incoming materials and outgoing shipments to ensure quality and compliance with standards.
- Coordinated with team members to streamline packing processes and minimize delays.
- Maintained accurate inventory records using warehouse management systems to track stock levels.
Education
Aviation Maintenance
Burlington Technical School
Burlington, VT06.2023
GED -
Milton High School
Milton, VT06.2022
Skills
- Task delegation
- Work coordination
- Load planning support
- Personnel supervision
- Customer service
- Problem-solving
- Aircraft tug operation
- Loading and unloading
- Marshaling aircraft
- Team leadership
- Ramp security
- Weight/balance loading
- Inventory management
Certification
- Load Distribution Desk
- Complaint Resolution Officer
- Ground Security Coordinator
- Aircraft Load Agent
Timeline
Ramp Supervisor
Unifi Service
08.2023 - Current
Packing, Shipping, and Receiving Assembler
Gardener's Supply
08.2022 - 02.2023
Aviation Maintenance
Burlington Technical School
GED -
Milton High School