Braedon Dembek
North Tonawanda
Summary
Proactive and friendly retail associate with a versatile background in customer service. Known for effective communication and attention to detail, contributing to a welcoming atmosphere and efficient operations. Ready to support team goals through exceptional service and operational excellence.
Overview
1
1
year of professional experience
Work History
NTNLL
North Tonawanda
06.2024 - 08.2025
- Prepared food items and beverages for customers at events.
- Operated cash register and processed customer transactions accurately.
- Maintained cleanliness and hygiene standards in the concession area.
- Provided friendly customer service and addressed inquiries promptly.
- Followed food safety protocols to ensure safe food handling practices.
- Greeted customers and answered questions regarding menu items.
- Performed basic cleaning tasks such as wiping down surfaces and sweeping floors in order to maintain a sanitary environment.
- Assisted with closing duties by restocking inventory, counting money collected from sales, disposing of trash.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Retail Customer Service Associate
Columbia Sportswear
Niagara Falls
09.2024 - 11.2024
- Assisted customers with product inquiries and service requests.
- Processed sales transactions accurately and efficiently.
- Maintained organized and visually appealing merchandise displays.
- Handled customer complaints with patience and professionalism.
- Educated customers on promotions and loyalty programs.
- Monitored inventory levels and restocked shelves as needed.
- Provided exceptional service to create a welcoming environment.
- Greeted customers in a friendly and professional manner.
- Handled customer inquiries, complaints, and returns courteously and promptly.
- Operated POS system proficiently to process transactions quickly and accurately.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Education
High School Diploma -
Starpoint High School
Lockport, NY06-2025
Skills
- Customer service
- Cash register operation
- Food safety protocols
- Inventory management
- Visual merchandising
- Sales transactions
Timeline
Retail Customer Service Associate
Columbia Sportswear
09.2024 - 11.2024
NTNLL
06.2024 - 08.2025
High School Diploma -
Starpoint High School