Responsible Technician with excellent troubleshooting, customer service, and analytics skills. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
5
5
years of professional experience
Work History
Technician
Discount Tire Company
07.2023 - Current
Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
Reduced downtime for machines through proactive identification and resolution of technical issues.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Kitchen Helper
The Teapot Depot
04.2019 - 07.2023
Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
Improved customer satisfaction through attentive listening to dietary requests and accurately conveying them to the chef.
Expedited food service by efficiently assembling dishes according to presentation standards, enhancing overall dining experience.
Office Assistant
Mega Maintenance Inc.
02.2019 - 08.2022
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Streamlined communication between departments for better collaboration and increased productivity.
Expedited document processing with accurate data entry and timely filing.
Education
Associate of Applied Science - Instrumentation Technology
Lee College
Baytown, TX
12.2023
High School Diploma -
Goose Creek Memorial
Baytown, TX
05.2020
Skills
Issue Analysis
Operations Monitoring
Component Replacement
Equipment Repair
Customer Service
Safety Equipment
Maintenance and Repairs
Inventory Oversight
Risk Mitigation
Mechanical Knowledge
Equipment Calibration
Timeline
Technician
Discount Tire Company
07.2023 - Current
Kitchen Helper
The Teapot Depot
04.2019 - 07.2023
Office Assistant
Mega Maintenance Inc.
02.2019 - 08.2022
Associate of Applied Science - Instrumentation Technology