Braelyn Amaral

Executing orders, achieving sales and labor goals while maintaining customer service satisfaction.

• Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
• Maintained updated and detailed records of calls in physical and electronic database.
• Directed dispatching, routing, and tracking of Number fleet vehicles.
• Analyzed customer feedback and provided solutions to improve customer service.

• Refilled par stock of guest amenities and supplies in each housekeeping storage area.
• Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
• Collaborated with housekeeping staff to quickly address any guest concerns or room issues.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Reconciled daily sales transactions to balance and log day-to-day revenue.