Braelyn Hail
Tahlequah,OK
Summary
Adaptable professional with experience in behavioral health and patient care. Known for strong crisis intervention skills and the ability to create calm, supportive environments that prioritize client well-being.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist and Medical Assistant
Advanced Cosmetic and Functional Medicine
09.2024 - 09.2025
- Performed venipuncture and capillary blood draws using sterile technique, ensuring patient safety and specimen integrity
- Adhered to protocol for specimen labeling, storage, and transport to maintain accuracy and prevent contamination
- Scheduled patient appointments and accurately documented encounters in the electronic health record system
- Built rapport with patients by providing a calm, supportive environment and addressing concerns with empathy
- Communicated effectively with supervising provider to relay patient updates, clarify orders, and support smooth clinic operations
Behavioral Health Coordinator
Cherokee Elder Care (PACE)
05.2023 - 09.2024
- Collaborated with an interdisciplinary care team during weekly meetings to develop and implement effective treatment plans tailored to client needs
- Maintained thorough and timely documentation of client interactions to ensure accurate records and compliance with agency standards
- Conducted behavioral health assessments to identify client strengths, challenges, and appropriate interventions
- Delivered crisis intervention services, de-escalating high-stress situations and connecting clients with immediate support resources
- Applied emotional intelligence and active listening to build trust, foster rapport, and enhance client engagement in treatment
Student Hall Director
Northeastern State University Housing and Residence Life
08.2021 - 05.2023
- Supervised residential staff, enhancing team performance and fostering a supportive community environment.
- Developed and implemented programs promoting student engagement and personal growth within residence halls.
- Facilitated conflict resolution among residents, maintaining a positive living atmosphere and ensuring compliance with university policies.
- Led training sessions for new staff, improving onboarding processes and reinforcing best practices in resident management.
Resident Assistant
Northeastern State University Housing and Residence Life
08.2018 - 07.2021
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
- Organized social events for residents to foster a sense of community and belonging.
Supervisor
Green Country Cinemas
08.2017 - 07.2018
- Supervised daily operations to ensure efficient cinema performance.
- Implemented inventory management processes to maintain adequate supplies.
- Monitored compliance with health and safety regulations across facilities.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Master of Arts - Social Work
Northeastern State University
Tahlequah, OK05-2023
Bachelor of Arts - Social Work
Northeastern State University
Tahlequah, OK05-2022
Skills
- Patient communication
- Empathy and compassion
- Critical thinking and problem-solving
- Ability to stay calm under pressure
- Teamwork and collaboration
- Leadership and responsibility
- Conflict resolution / de-escalation
- Attention to detail
Affiliations
Alpha Omicron Pi
Help in Crisis
Cherokee Nation Home Health
Certification
Licensed Phlebotomist
Awards
Student Hall Director of the Month September 2022
Northeastern State University Housing and Residence Life Academic Achievement Award 2023
Clinical Experience
Social Work Practicum - Bachelor's Level - 450 hours
Social Work Practicum - Master's Level - 900 hours
Timeline
Phlebotomist and Medical Assistant
Advanced Cosmetic and Functional Medicine
09.2024 - 09.2025
Behavioral Health Coordinator
Cherokee Elder Care (PACE)
05.2023 - 09.2024
Student Hall Director
Northeastern State University Housing and Residence Life
08.2021 - 05.2023
Resident Assistant
Northeastern State University Housing and Residence Life
08.2018 - 07.2021
Supervisor
Green Country Cinemas
08.2017 - 07.2018
Master of Arts - Social Work
Northeastern State University
Bachelor of Arts - Social Work
Northeastern State University