Braiden Wintersteen
Jacksonville
Summary
Compassionate caregiver experienced in hospice care, skilled in conflict resolution and effective communication. Known for staying calm under pressure while providing attentive support to patients in need.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Customer Service
McDonalds
White City
03.2026 - Current
- Providing excellent customer service
- Utilized customer service skills to meet customer needs through order taking and complaint resolution
- Maintained calm demeanor and professionalism in fast-paced environment
- I have adapted to working in a fast-paced environment
- Collaborated with coworkers to efficiently manage high-volume rushes
- Demonstrated efficiency in tasks to enhance workflow.
- Proficient in maintaining high standards of food safety and cleanliness
- Obtained food handlers card to ensure compliance with health regulations.
Caregiving/Hospice care
Not a paid job
Jacksonville
06.2024 - 05.2026
- Assisted in and out of bed safely
- Ambulated patient and assisted from bed, chair, and bathroom.
- Responded promptly to call button to ensure timely support for patient requests.
- Conducted frequent rounding to enhance patient safety and address needs.
- Observing patient to reduce risk of falls.
- Reoriented dementia patients to promote awareness of surroundings and reduce confusion.
- Retrieving assistance of others to help patient up after a fall.
- Demonstrated respect, friendliness, and willingness to help whenever needed
- Worked flexible hours across the night, weekend, and holiday shifts
- Served meals and drinks to patients in a timely manner.
- Brought problems and concerns to someone in charge for efficient problem solving.
- Achieved Basic Life Support (BLS) certification through training.
Education
BLS Certificate - CPR For Healthcare Professionals
Safe Environments CPR
Medford, OR07-2026
GED -
Logos Charter School
Medford, OR04-2026
GED -
GED.com
Oregon04-2026
Skills
- BLS certification
- Food Handlers Card
- GED for my high school completion
- Customer service
- Patient care
- Team collaboration
- Time management
- Conflict resolution
- Integrity
- Self Driven
- Problem-solving skills
- Critical thinking
- Cared directly for dementia/hospice patient
- Excellent communication skills
- Attentive to personal care needs
- Reliable
- Willingness to help others
- Consistent attendance
Certification
- GED
- Food Handlers card
- BLS for healthcare professionals
Timeline
Customer Service
McDonalds
03.2026 - Current
Caregiving/Hospice care
Not a paid job
06.2024 - 05.2026
BLS Certificate - CPR For Healthcare Professionals
Safe Environments CPR
GED -
Logos Charter School
GED -
GED.com