Brailey Reitzel
Wister,OK
Summary
Energetically spearheaded office management and data entry at Labahn Veterinary Hospital, enhancing operational efficiency and client satisfaction. Expert in emergency care and animal restraint, I significantly contributed to team training and compliance, demonstrating a blend of hard and soft skills pivotal for high-paced veterinary environments.
Overview
3
3
years of professional experience
Work History
Practice Manager's Assistant
Labahn Veterinary Hospital
Fort Smith, AR
06.2024 - Current
- Managed inventory of office supplies, ordered new items when necessary and monitored budget expenses for supplies.
- Collaborated with medical staff in developing strategies to improve operational efficiency within the practice.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Ordered and maintained supply inventory for medical office.
Veterinary Assistant
Labahn Veterinary Hospital
Fort Smith, AR
08.2023 - Current
- Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
- Delivered attentive, courteous service to promote overall patron satisfaction.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Released patients to owners with care directions from veterinary staff.
Veterinary Receptionist
Labahn Veterinary Hospital
Fort Smith, AR
08.2023 - Current
- Conducted patient intake interviews to collect medical information and insurance details.
- Greeted clients and their pets upon arrival at the clinic.
- Followed up with clients after their visits to ensure satisfaction with services provided.
- Filed medical records in an organized manner for easy access when needed.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Online Personal Shopper
Walmart
Fort Smith, AR
05.2023 - 08.2023
- Completed pickup and shopping orders for customers within local area.
- Secured and stored items until customer pickup.
- Assisted teammates with daily tasks during peak periods.
Veterinary Assistant
Fianna Hills Pet Hospital
Fort Smith, AR
02.2022 - 06.2022
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Released patients to owners with care directions from veterinary staff.
Education
Some College (No Degree) -
Oklahoma Panhandle State University
Goodwell, OK08-2028
High School Diploma -
Epic Charter Schools
Oklahoma City, OK05-2019
Skills
- Training coordination
- Office management
- Data entry proficiency
- Emergency and preventive care
- Animal restraint
- Reception support
- Pre-anesthetic preparation
- Microsoft Word
- Recordkeeping
- Excel spreadsheets
References
References available upon request.
Timeline
Practice Manager's Assistant
Labahn Veterinary Hospital
06.2024 - Current
Veterinary Assistant
Labahn Veterinary Hospital
08.2023 - Current
Veterinary Receptionist
Labahn Veterinary Hospital
08.2023 - Current
Online Personal Shopper
Walmart
05.2023 - 08.2023
Veterinary Assistant
Fianna Hills Pet Hospital
02.2022 - 06.2022
Some College (No Degree) -
Oklahoma Panhandle State University
High School Diploma -
Epic Charter Schools
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