Summary
Overview
Work History
Education
Skills
Timeline
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Brailyn Scott

Hereford,TX

Summary

With a solid foundation of work history and extensive experience in customer service and money handling, I have honed my skills over the past five years. Throughout my four-year tenure in customer service, I consistently provided exceptional support to ensure customer satisfaction. My expertise in money handling has allowed me to effectively manage financial transactions with precision and accuracy. Seeking to leverage my proven track record and strong skill set, I am eager to contribute my abilities to a dynamic organization that values exceptional service and financial proficiency.

Overview

2
2
years of professional experience

Work History

Bank Teller Intern

First National Bank
09.2024 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

Cross Keys

Vanessa
04.2024 - 07.2024
  • Maintained financial accuracy under fast-paced conditions.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Inclusion Teacher

Rachel Ramirez
01.2023 - 01.2024
  • Demonstrated how to use calculators, computers, and other technology tools for problem-solving tasks in mathematics.
  • Explained various methods for solving equations and other math problems.
  • Encouraged students to ask questions and discuss topics related to mathematics.
  • Assisted students with understanding mathematical concepts such as algebra, geometry, and calculus.
  • Communicated effectively with parents about student progress.
  • Developed and implemented individualized lesson plans to meet the needs of each student.
  • Instructed students on proper techniques for solving problems in mathematics.

Education

High School Diploma - Mathematics

Hereford High School
Hereford, TX
05-2021

Skills

  • Certified in mathematics
  • Counting and calculation in mental
  • Certification in assessment in math
  • Certificate in a pre math training
  • Money handing for four years
  • Advanced in computer technology
  • Advanced in customer service

Timeline

Bank Teller Intern

First National Bank
09.2024 - Current

Cross Keys

Vanessa
04.2024 - 07.2024

Inclusion Teacher

Rachel Ramirez
01.2023 - 01.2024

High School Diploma - Mathematics

Hereford High School

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Brailyn Scott