Madison Draper
Huntington,West Virginia
Summary
Reliable Commercial Cleaner thrives in fast-paced, challenging environments and ambitiously works under pressure. Consistently strives for excellence to maximize customer satisfaction.
Enthusiastic about helping students understand subject materials and educating them on social and general learning skills. Kind and caring attitude when communicating with children and adults.
Overview
2
2
years of professional experience
Work History
Cleaner/Cashier/Party Coordinator
A-z Rental Center
Huntington, WV
05.2023 - 08.2023
- Customer service
- Organized and coordinated party supplies, decorations, catering, entertainment, and other services for events.
- Handled money
- Conducted post-event assessments in order to determine satisfaction levels among guests who attended their parties or events with our supplies
- Communicated regularly with clients before, during and after events to address any questions or concerns they may have had about our services.
Cashier
Foodfair
Barboursville, West Virginia
06.2022 - 02.2023
- Performed other duties as assigned by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Cashier
Cracker Barrell Old Country Store
Barboursville, West Virginia
02.2021 - 03.2022
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Cabell Midland High School
Ona05-2023
Some College (No Degree) - Elementary Education
Marshall University
Huntington, WVSkills
- Complex Problem-Solving
- Professional Appearance
- Customer Service
- Exceptional time management
- Health and safety compliance
- Organizational Skills
- Oral communication
- Problem-solving skills
- Activity Planning
- Classroom Management
- Cash Handling
- POS Systems
- Written and verbal communication
- Conflict Resolution
- Cleaning and sanitizing
- Issue Resolution
Timeline
Cleaner/Cashier/Party Coordinator
A-z Rental Center
05.2023 - 08.2023
Cashier
Foodfair
06.2022 - 02.2023
Cashier
Cracker Barrell Old Country Store
02.2021 - 03.2022
High School Diploma -
Cabell Midland High School
Some College (No Degree) - Elementary Education
Marshall University