Bram Pruitt
Logistics Analyst
Mission,KS
Summary
Detail-focused logician with 4 years experience evaluating and designing process workflow to maximize productivity. Impassioned for documenting and communicating business needs between clients, development, operations and end users alike. Skilled in interpersonal negotiation, project lifecycle and personnel management, process and data analysis.
Logistics work includes ACT international exam window operations process design, tracking, preparation, review and negotiation.
Overview
17
17
years of professional experience
Work History
Logistics Analyst
Psychometric Services, Inc.
Overland Park, Kansas
03.2017 - Current
- Evaluated client requests, built requirements documents, designed, implemented and trained staff on procedure to meet requirements.
- Analyzed, designed, implemented, and trained staff on streamlined processes to increase deliverable service levels.
- Evaluated need, analyzed, designed, produced, trained staff on and maintained procedure manuals detailing support processes.
- Designed, implemented, trained and maintained Zendesk ticketing system based on assessed needs.
- Evaluated need, analyzed, designed, implemented and trained staff on change control processes.
- Created and verified accurate account invoicing through collating Zendesk and Cisco Finesse data.
- Coordinated, communicated and negotiated perceived issues between clients, development, operations and end users.
- Initiate, maintain and supervise complete project lifecycle, from analysis through implementation and maintenance as needs change.
- Create and review performance and SLA reports with clients, department heads and individual staff; make adjustments based on feedback.
- Provided management for internal personnel, contract workers and vendors.
- Provided, managed and advised on extreme detail technical work.
Inventory Analyst
Heartland (Formerly Chainberlain) Inventory
, Traveling
01.2007 - 10.2017
- Take and record accurate measurements of stock.
- Data entry into propriety systems.
- Report, investigate and discern reasons for discrepancies.
Desktop Development Intern
Ativo Capitol
Chicago, Illinois
10.2013 - 04.2014
- Understand complex existing code library with years of stock data and analytics
- Ported outdated java swing desktop data analysis application to Java FX environment
- Implemented Graphs, type-ahead searching and performance optimizations
Computer Science Intern
Computer Engineering, Inc.
Blue Springs, Missouri
05.2012 - 09.2012
- Produce, test and approve methods to formula for heat-treating welded pressure-vessels.
- Implement tests using test-driven development (TDD) for new code.
- Took part in daily scrum meetings.
Education
Computer Science; Focus On Software Development
Illinois Institute of Technology
Chicago, ILSkills
Detail Oriented
Process Analytics
Process Design
Communication and Negotiation
Documentation
Data analysis
Project Lifecycle management
Proposal Evaluation
Spreadsheet tracking
Training
Timeline
Logistics Analyst
Psychometric Services, Inc.
03.2017 - Current
Desktop Development Intern
Ativo Capitol
10.2013 - 04.2014
Computer Science Intern
Computer Engineering, Inc.
05.2012 - 09.2012
Inventory Analyst
Heartland (Formerly Chainberlain) Inventory
01.2007 - 10.2017
Computer Science; Focus On Software Development
Illinois Institute of Technology