Summary
Overview
Work History
Education
Skills
Additional Information - Attributes
References
Timeline
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Kieran Shea

Apex

Summary

Highly motivated, results-oriented professional with a strong background in operations management and customer service. Seasoned logistics analyst with deep understanding of supply chain procedures and inventory management. Possess strong analytical skills, adept at data interpretation to optimize operational efficiency. Contributed significantly to cost reduction initiatives in previous roles by streamlining processes and implementing robust inventory control measures. Skilled in using various logistic software tools for enhanced productivity and report generation.

Overview

12
12
years of professional experience

Work History

Logistics Analyst

NetApp Inc
04.2024 - Current
  • Utilize ServiceNow and iProcurement for efficient procurement management, tracking orders, processing requests, and ensuring seamless workflow across departments.
  • Collaborate with cross-functional teams to optimize warehouse management, streamline inventory processes, and reduce operational costs.
  • Leverage Agile methodologies to manage logistics projects, ensuring timely delivery and continuous improvement in supply chain processes.
  • Analyze and interpret logistics data to identify trends, recommend process improvements, and forecast inventory needs to maintain optimal stock levels.
  • Work independently during night shifts, overseeing procurement, inventory management, and logistics operations to ensure smooth 24/7 warehouse functions.

Operations Manager

The Melting Pot
Raleigh
08.2015 - 01.2023
  • Managed day-to-day operations of a high-volume restaurant, overseeing a team of 30 employees.
  • Developed and implemented strategic plans to optimize efficiency, reduce costs, and enhance customer satisfaction.
  • Conducted regular staff training and performance evaluations, resulting in a motivated team and improved service standards.
  • Utilized Microsoft Suite to create reports, track inventory, and analyze sales data.
  • Collaborated with cross-functional teams, including kitchen staff, servers, and bartenders, to ensure seamless operations and exceptional customer experiences.
  • Maintained high standards of cleanliness, safety, and hygiene in accordance with health regulations.

Sales Associate

The UPS Store
Raleigh
01.2013 - 01.2014
  • Assisted customers with various shipping, packaging, and printing services, providing exceptional customer service.
  • Managed cash transactions and operated point-of-sale systems.
  • Maintained inventory levels and ordered supplies as needed.
  • Addressed customer inquiries and resolved issues in a timely and professional manner.
  • Collaborated with team members to ensure smooth workflow and efficient store operations.

Education

B.S. - Computer Science w/ Concentration in Business

UNC Wilmington
Wilmington, NC
05-2027

AS -

Wake Technical Community College
Raleigh, NC

High School Diploma -

Apex High School
Apex, NC

Skills

  • Interpersonal and communication skills
  • Operations management
  • Team leadership and training
  • Customer service and satisfaction
  • Strategic planning and problem solving
  • Microsoft Suite (Word, Excel, PowerPoint, Outlook)
  • ServiceNow
  • IProcurement
  • Agile
  • Detail-oriented
  • Organizational abilities
  • Multitasking
  • Prioritization
  • Adaptability
  • Project management
  • Data analysis
  • Agile methodologies
  • Microsoft Excel
  • Warehouse management
  • Logistics optimization

Additional Information - Attributes

  • Detail-oriented with excellent organizational abilities.
  • Proven ability to multitask and prioritize in a fast-paced environment.
  • Willingness to take on new challenges and adapt to changing circumstances.

References

References available upon request.

Timeline

Logistics Analyst

NetApp Inc
04.2024 - Current

Operations Manager

The Melting Pot
08.2015 - 01.2023

Sales Associate

The UPS Store
01.2013 - 01.2014

B.S. - Computer Science w/ Concentration in Business

UNC Wilmington

AS -

Wake Technical Community College

High School Diploma -

Apex High School

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Kieran Shea