Demonstrated expertise in overseeing compliance for multifamily portfolios, ensuring adherence to HUD and LIHTC regulations. Strengthened operational efficiency through proactive audits, detailed reporting, and stakeholder engagement, fostering strong relationships that drive compliance and mitigate risks.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Director of Asset Management and Compliance
Little Rock Housing Authority
Little Rock, AR
06.2025 - Current
Oversee affordable housing compliance for multifamily portfolios in accordance with HUD, LIHTC, and other regulatory programs.
Conducted physical site inspections, file audits, and due diligence reviews to identify compliance risks and implement mitigation strategies.
Ensured internal audits and compliance reviews supported company-wide regulatory adherence and enhanced operational efficiency.
Coordinate and prepare Annual Owner Certifications, Project Status Reports, and audit responses.
Prepared detailed reports and tracked compliance metrics, providing regular updates to executive leadership to inform decision-making.
Maintain relationships with investors, agencies, contractors, attorneys, and stakeholders throughout project lifecycles.
Monitor billing accuracy, inspection schedules, preventative maintenance, and corrective action follow-up to minimize financial loss.
Train and support site staff on affordable housing regulations, policies, and best practices.
Compliance Specialist
RichSmith Management
North Little Rock, AR
02.2025 - 06.2025
Reviewed resident certification and recertification files, ensuring accuracy, completeness, and compliance with income qualification eligibility.
Verified household income documentation and supporting records before move-in approvals.
Ensured rent limits, utility allowances, and affordability requirements were maintained according to program guidelines.
Conducted audits of resident files, confirming maintenance of required documentation and verifications to support compliance.
Assisted property management teams in resolving compliance-related issues and implementing necessary corrections and regulatory updates.
Collaborated with management and staff to ensure ongoing compliance with federal, state, and company policies.
Monitored affordable housing programs to ensure compliance with LIHTC and other housing regulations.
Assistant Regional Manager
Capstone Management
Little Rock, AR
02.2024 - 11.2024
Led efforts towards achieving monthly targets consistently through strategic planning and resource allocation.
Established performance metrics to track progress toward goals, improving regional operations.
Managed multiple properties, coordinating resource allocation and streamlining communication to maintain operational excellence.
Implemented training programs for new hires, enhancing skills and reducing turnover.
Fostered strong relationships with key clients, ensuring long-term loyalty to the company.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
COMPLIANCE SPECIALIST
Knight Development
Ruston, LA
05.2022 - 01.2024
Facilitated meetings with department managers to review policies and identify compliance issues.
Conducted investigations into potential violations of regulations or company policies, presenting findings to management.
Collaborated with external auditors during audits of organizational systems and processes.
Drafted reports summarizing audit results, corrective actions taken, and recommendations for improvement
Oversaw affordable housing programs in accordance with HUD, LIHTC, USDA-RD, and other programs.
Ensured proper documentation and condition of physical sites and files.
Planned and directed staffing, training, and performance evaluations
AREA MANAGER
Envolve Client Services Group
North Little Rock, AR
08.2020 - 05.2022
Coordinated social services for residents, ensuring compliance with LURA requirements.
Managed multiple properties, optimizing resource allocation and enhancing communication to uphold operational standards.
Developed and implemented innovative marketing strategies and campaigns to increase occupancy rates.
Set rental rates, negotiated and enforced lease agreements, addressed tenant complaints, and inspected vacated units
Collected rent from tenants, reviewed files, and promptly addressed delinquent accounts to safeguard a positive cash flow.
Maintained comprehensive records of income, expenses, leases, and maintenance to support operational transparency.
SALES SUPERVISOR
DSW-Designer Shoe Warehouse
04.2019 - 08.2021
Supervised daily operations of shoe sales floor and staff activities.
Trained and mentored new sales associates on customer service techniques.
Director, Program Management / Site Compliance Representative at Universal AvionicsDirector, Program Management / Site Compliance Representative at Universal Avionics
Director of Performance Improvement, Risk Management & Facility Compliance Officer at UHS Garfield Park HospitalDirector of Performance Improvement, Risk Management & Facility Compliance Officer at UHS Garfield Park Hospital