Brandaizha Dunn

Reviewed contracts for signatures

• Approved contracts for solar and battery application
• Rejected contracts for solar or battery applications
• Reviewed building permits for appropriate answers
• Reviewed site plans for the consumer
• Verified property transfer agreements
• Excellent customer service skills
• Work well with minimal supervision

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Writing/updating invoices
• Entering inventory from vendors
• Opening/closing registers
• Answering multiple lined phones
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
• Verified Drivers license and Identification card
• Verified expiration on drivers license and Identification card