Brandalynn Bechhold
Las Vegas,NV
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Security Manager
Black stone Security
Las Vegas, NV
02.2023 - 09.2024
- Developed and enforced security policies, procedures, and protocols to protect confidential information.
- Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
- Conducted regular staff training on security policies and procedures.
Manager/Customer Service Cashier
Burlington
Las Vegas, Nevada
02.2022 - 01.2023
- Ensured compliance with all company policies, procedures and regulations regarding cash management.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Maintained accurate records of daily transactions, including deposits and withdrawals.
- Developed strategies to increase customer satisfaction and improve operational efficiency.
Manager/Cashier Team Lead
Bowlology
, NV
03.2021 - 01.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
Education
GED -
Adult Education
Las Vegas, Nevada03-2023
Skills
- Daily status reports
- Security screening
- Schedule Management
- Schedule oversight
- Documentation and notes
- Customer Engagement
- Marketing
- Customer Service
- Call Management
- Office Administration
Timeline
Security Manager
Black stone Security
02.2023 - 09.2024
Manager/Customer Service Cashier
Burlington
02.2022 - 01.2023
Manager/Cashier Team Lead
Bowlology
03.2021 - 01.2022
GED -
Adult Education