Brandan Cato

• Responded to problems reported by customers by troubleshooting and resolving mechanical

and software issues.

• Adhered to safety protocols and policies to reduce workplace hazards.
• Explained diagnostic findings to customers and outlined repair or service options.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Worked along side with coworkers installing , removing, new machines
• Installed new baskets bearings, baskets seal's,

and baskets as needed in washers and dryers. replace

motors, drive belts, pulleys, electrical components,

control boards.

• Reviewed completed orders for quality and accuracy.
• Loaded and positioned raw materials in loading and feeding mechanisms.
• Multi-tasked to keep all assigned projects running effectively and efficiently.
• Promptly removed completed loads from press.

• Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Explained diagnostic findings to customers and outlined repair or service options.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Worked along side with coworkers installing , removing, new machines
• Installed new baskets bearings, baskets seal's,

and baskets as needed in washers and dryers. replace

motors, drive belts, pulleys, electrical components,

control boards.

• Implemented inventory management systems to reduce costs and increase efficiency in the service department.
• Negotiated with vendors to secure best prices for parts and supplies.
• Diagnose failures on heavy equipment and fleet verticals then replace parts or repair accordingly.
• learned and operated heavy equipment, rock drills, and fleet verticals.
• maintained service records, inventory and maintained all equipment owned by company.