Summary
Overview
Work History
Education
Skills
Timeline
Generic
BRANDEE DARNELL

BRANDEE DARNELL

Blue Springs,United States

Summary

Experienced professional in operations management with a strong background in team leadership and process optimization. Demonstrated ability to implement cost-effective strategies that enhance operational efficiency and reduce expenses. Proven success in strategic planning and staff development, leading to improved workflow and overall business performance. Committed to driving results through effective leadership and innovative problem-solving.

Overview

17
17
years of professional experience

Work History

Store Manager

Kirkland's Home
Overland Park, KS
10.2021 - Current
  • Managed store operations and merchandising to prioritize customer service excellence.
  • Drove sales growth through team coaching, improving customer engagement effectively.
  • Executed promotional activities and developed strategic merchandising plans.
  • Monitored inventory levels and placed orders to maintain stock availability.
  • Conducted daily operations, including cash handling and adherence to opening/closing procedures.
  • Ensured compliance with safety regulations and company policies across all staff activities.
  • Prepared monthly reports on sales figures, expenses, and profits for management review.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.

Office Manager/Receptionist

Glad Heart Realty
Kansas City, MO
10.2018 - 01.2021
  • Resolved customer inquiries promptly while fostering positive client relationships.
  • Managed front desk operations, greeting visitors and directing them to appropriate personnel.
  • Coordinated meetings, travel arrangements, and departmental activities to enhance productivity.
  • Organized company events to promote team bonding and employee engagement.
  • Maintained filing systems for confidential records, correspondence, and essential documents.
  • Tracked invoices and payments, ensuring accuracy in accounts receivable and payable.
  • Processed payroll accurately, guaranteeing timely payments for all employees.
  • Assisted in preparing budgets and financial statements to support organizational planning.

Licensed Massage Therapist

Abundant Life Chiropractic
Belton, MO
01.2016 - 04.2018
  • Developed individualized treatment plans based on thorough assessment of client needs.
  • Monitored client progress and modified treatment plans to achieve optimal outcomes.
  • Communicated changes in clients' conditions throughout treatment for enhanced care.
  • Documented medical histories to identify contraindications and guide treatment decisions.
  • Educated clients on body mechanics, self-care strategies, and stress management techniques.
  • Participated in team meetings to address clinical issues and improve patient care.
  • Promoted additional services, including hot stone massage therapy and aromatherapy sessions.
  • Represented office at events to raise awareness of chiropractic and massage services.

Licensed Massage Therapist

FC Kansas City Soccer Club
Prairie Village, KS
03.2015 - 10.2017
  • Worked closely with the Athletic Trainer, Shawn Dumers, with assessment, development and implementation of treatment plans for players.

Lead Faculty

Pinnacle Career Institute
Kansas City, MO
09.2014 - 09.2016
  • Instructed students in massage techniques, delivering demonstrations as part of core curriculum.
  • Maintained retention of student body through proactive engagement strategies.
  • Ensured organization and accuracy of student files, including licenses and insurance documentation.
  • Collaborated in team settings to enhance overall workplace productivity.
  • Resolved issues efficiently, demonstrating strong problem-solving abilities.
  • Updated databases to reflect current information accurately.

Lab Assistant/Phlebotomist

Encompass Medical Group Independence Office
Independence, MO
11.2012 - 11.2015
  • Prepared and processed specimens for testing, Prepared samples for analysis by adhering to standard laboratory procedures.
  • Monitored environmental conditions to ensure compliance with regulations.
  • Conducted quality control checks on products to guarantee result accuracy.
  • Collected, recorded, and analyzed data from various tests.
  • Trained new personnel on proper use of laboratory equipment and techniques.
  • Maintained laboratory inventory and ordered supplies to ensure availability.
  • Followed safety protocols while handling hazardous materials in the lab.
  • Proactively monitored lab supplies and replenished as needed.

Massage Instructor

Wellspring School of Allied Health
Kansas City, MO
05.2008 - 11.2012
  • Instructed students in massage techniques, integrating demonstrations with core curriculum delivery.
  • Supervised and evaluated student performance in clinical settings.
  • Developed and implemented comprehensive course materials and instructional strategies.
  • Facilitated alumni outreach for surveys and job placements to strengthen community connections.
  • Maintained compliance of student files with accreditation agency standards.
  • Adapted teaching methods to accommodate diverse physical, emotional, and intellectual student needs.
  • Encouraged critical thinking through interactive classroom discussions and technology integration.
  • Provided individualized support to enhance academic performance for struggling learners.

Front Office, Chiropractor Assistant

Rejuvenate Mind Body Wellness Center
Lee's Summit, MO
04.2012 - 10.2012
  • Collecting payments, answering phones, scheduling, EHR, scoring psych evaluations. X-rays, rooming patients, assisting patients with treatment and education.

Education

Medical Assistant -

Wellspring School of Allied Health
Kansas City, MO, United States

Massage Therapy -

Wellspring School of Allied Health
Kansas City, MO, United States

Health Care Management -

National American University
Independence, MO, United States

Core subjects -

Longview Community College
Lee's Summit, MO

Skills

  • Inventory management and visual merchandising
  • Team leadership
  • Multitasking and organization
  • Leadership development
  • Sales analysis and reporting
  • Staff training and development
  • Customer service excellence
  • Promotional strategy planning

Timeline

Store Manager

Kirkland's Home
10.2021 - Current

Office Manager/Receptionist

Glad Heart Realty
10.2018 - 01.2021

Licensed Massage Therapist

Abundant Life Chiropractic
01.2016 - 04.2018

Licensed Massage Therapist

FC Kansas City Soccer Club
03.2015 - 10.2017

Lead Faculty

Pinnacle Career Institute
09.2014 - 09.2016

Lab Assistant/Phlebotomist

Encompass Medical Group Independence Office
11.2012 - 11.2015

Front Office, Chiropractor Assistant

Rejuvenate Mind Body Wellness Center
04.2012 - 10.2012

Massage Instructor

Wellspring School of Allied Health
05.2008 - 11.2012

Medical Assistant -

Wellspring School of Allied Health

Massage Therapy -

Wellspring School of Allied Health

Health Care Management -

National American University

Core subjects -

Longview Community College

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