Reliable delivery professional experienced in managing cash transactions and customer interactions. Known for effective communication and teamwork, contributing to positive customer experiences while maintaining food safety standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Expert
Domino's Pizza
Jacksonville, NC
03.2021 - Current
Managed cash transactions and processed payments accurately at the register.
Delivered pizzas promptly to customers' locations, ensuring timely service and customer satisfaction.
Maintained cleanliness and organization of the delivery vehicle and equipment.
Trained new delivery team members on procedures and safety protocols, enhancing team readiness and compliance.
Communicated effectively with customers to ensure satisfaction during delivery interactions.
Adhered to food safety standards while handling and transporting products during deliveries.
Communicated effectively with supervisors regarding daily responsibilities and job duties assigned.
Upheld company's standards in regard to uniform, grooming and appearance.
Resolved customer complaints regarding delivered goods, actively listening to concerns and providing effective solutions.
Master Cashier
Tands Inc./ Bojangles
Richlands, NC
04.2020 - 02.2021
Processed customer transactions accurately and efficiently at busy cash registers.
Assisted customers with menu inquiries and provided product recommendations.
Coordinated with team members to facilitate seamless service during peak hours.
Ensured cleanliness and organization of front counter and dining area to enhance customer experience.
Monitored inventory levels and reported shortages to management promptly.
Developed training materials for new staff on register operations and customer service protocols.