Branden Balkovic
Willoughby,OH
Summary
Dedicated and experienced leader in healthcare cleanliness. Committed to providing a clean, safe, and comfortable environment for all patients and staff. Leading by example to support, coach, and develop all team members.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Project Manager
Xanitos
Newtown Square, Pennsylvania
2026.03 - Current
- Coordinated project schedules and timelines for various healthcare facility operations.
- Communicated effectively with team members to ensure alignment on project goals.
- Assisted in managing resources and materials for successful project execution.
- Supported the implementation of operational policies within the organization.
- Built and established strong partnerships with teams, vendors and contractors.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
General Manager
Resilient Services LLC Commercial Cleaning
Erie, Pennsylvania
2024.08 - 2026.03
- Managed daily operations of commercial cleaning services.
- Supervised cleaning teams to ensure service quality and compliance.
- Coordinated scheduling for staff and client appointments.
- Trained new employees on company procedures and safety protocols.
- Maintained inventory of cleaning supplies and equipment.
- Developed and implemented standard operating procedures for efficiency.
- Communicated with clients to address concerns and feedback promptly.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
Director of Environmental Services
Aramark
Harrisburg, PA
2020.12 - 2022.03
- Managed environmental service operations to maintain cleanliness and safety standards.
- Developed training programs for staff on best practices in environmental services.
- Oversaw waste management procedures to ensure compliance with regulations.
- Conducted regular inspections to assess environmental service performance and quality.
- Implemented green initiatives to promote sustainability within the organization.
- Coordinated scheduling and staffing for optimal coverage and productivity.
- Assessed departmental budget needs and allocated resources accordingly.
- Communicated effectively with stakeholders regarding environmental service policies and updates.
- Implemented strategies to reduce costs associated with waste disposal.
- Provided technical support regarding environmental regulations, laws, and standards.
- Investigated customer complaints related to environmental issues.
- Collaborated with other departments in order to coordinate projects.
- Oversaw the daily operations of the environmental services staff.
- Conducted regular meetings with staff to discuss performance objectives.
- Developed and implemented environmental services policies and procedures.
- Ensured that all equipment was properly maintained and serviced.
Director of Environmental Services
Xanitos
Olean, New York
2019.01 - 2020.12
- Managed environmental service operations to maintain cleanliness and safety standards.
- Developed training programs for staff on best practices in environmental services.
- Oversaw waste management procedures to ensure compliance with regulations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Created and managed budgets for travel, training, and team-building activities.
- Implemented quality control measures to uphold company standards.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Director of Environmental Services
Crothall Healthcare Inc.
Montgomery, AL
2016.07 - 2018.12
- Managed environmental service operations to maintain cleanliness and safety standards.
- Developed training programs for staff on best practices in environmental services.
- Oversaw waste management procedures to ensure compliance with regulations.
- Assessed departmental budget needs and allocated resources accordingly.
- Investigated customer complaints related to environmental issues.
- Oversaw the daily operations of the environmental services staff.
- Conducted regular meetings with staff to discuss performance objectives.
- Encouraged employees to practice sustainable methods of resource utilization.
- Developed and implemented environmental services policies and procedures.
- Delegated work to personnel and checked performance against company guidelines.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Associate of Arts - Nursing
Mercyhurst University
Erie, PA 2011.02 - 2012.09
Villa Maria Academy
Erie, PASkills
- Project management
- Resource allocation
- Risk assessment
- Scheduling coordination
- Budgeting and forecasting
- Policy implementation
- Customer relationship management
- Compliance oversight
- Quality control
- Problem solving
- Team collaboration
- Effective communication
- Staff training and development
- Conflict resolution
- Time management
- Data review
- Customer relations specialist
- Milestone tracking
- Performance improvements
- Schedule management
- Performance evaluations
- Contract management
- Forecasting
- Coaching and mentoring
- Client relations
Languages
English
Full Professional
Spanish
Elementary
Timeline
Project Manager
Xanitos
2026.03 - Current
General Manager
Resilient Services LLC Commercial Cleaning
2024.08 - 2026.03
Director of Environmental Services
Aramark
2020.12 - 2022.03
Director of Environmental Services
Xanitos
2019.01 - 2020.12
Director of Environmental Services
Crothall Healthcare Inc.
2016.07 - 2018.12
Associate of Arts - Nursing
Mercyhurst University
2011.02 - 2012.09
Villa Maria Academy