Branden Cluff
San Tan Valley
Summary
Dynamic Member Service Representative with strong problem-solving and relationship-building skills. Committed to enhancing customer satisfaction through meticulous attention to detail and effective time management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Member Service Representative
Planet Fitness Gym
Queen Creek, AZ
10.2023 - Current
- Assisted members with inquiries and resolved issues to enhance customer satisfaction.
- Processed new member registrations efficiently, ensuring accurate data entry in the membership system.
- Conducted facility tours for prospective members, highlighting amenities and services offered.
- Maintained the cleanliness and organization of gym equipment and facilities to promote a welcoming environment.
Store Color Technician
Dunn-Edwards
Queen Creek, AZ
10.2022 - 10.2023
- Operated color-matching technology to ensure precise color formulations for customer projects.
- Collaborated with sales team to provide expert advice on product selection and application techniques.
- Managed inventory of raw materials, ensuring availability for production schedules and minimizing delays.
- Trained new employees on color mixing processes and safety protocols to maintain operational efficiency.
Line Cook
Cafe Rio
Queen Creek, AZ
04.2022 - 10.2022
- Prepared high-quality menu items following established recipes and presentation standards.
- Collaborated with kitchen staff to maintain efficient food prep and service flow.
- Ensured compliance with food safety and sanitation regulations during food preparation.
- Operated kitchen equipment, including grills, fryers, and ovens, with expertise and care.
Education
Bachelor of Science - Engineering (Electrical Systems) (BSE)
Arizona State University
Tempe, AZ05-2028
Associate of Science - Electrical Engineering
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ05-2025
Skills
- Customer service
- Relationship building
- Financial transactions
- Customer support
- Time management
- Attention to detail
- Cleaning and organization
- Professional attitude
- Problem-solving
Certification
- Licensed Semiconductor Technician - 9/2023-11/2023
Timeline
Member Service Representative
Planet Fitness Gym
10.2023 - Current
Store Color Technician
Dunn-Edwards
10.2022 - 10.2023
Line Cook
Cafe Rio
04.2022 - 10.2022
Bachelor of Science - Engineering (Electrical Systems) (BSE)
Arizona State University
Associate of Science - Electrical Engineering
Maricopa Community Colleges, Chandler-Gilbert Community College