Branden Dupar
Rosharon,TX
Summary
Professional with proven track record in automotive sales, known for strong negotiation and communication skills. Adept at building lasting customer relationships and delivering tailored solutions. Focused on team collaboration and consistently meeting targets, adapting swiftly to changing market needs. Reliable in leveraging product knowledge to drive results and enhance customer satisfaction.
Overview
16
16
years of professional experience
Work History
Product Specialist
Bayway Cadillac Southwest
Houston, TX
03.2025 - 08.2025
- Assisted with demonstrations for Cadillac Products to showcase functions.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Continually expanded knowledge of Cadillac product line.
- Researched product's technical specifications and accurately communicated information.
- Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.
- Logged phone numbers and email addresses to contact customers for follow-ups.
Product Specialist
Central Houston Cadillac
Houston, TX
10.2024 - 03.2025
- Assisted with demonstrations for Cadillac Products to showcase functionality.
- Continually expanded knowledge of [Product or Service] product line.
- Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Researched product's technical specifications and accurately communicated information.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
Automotive Sales Consultant
Autonation Toyota Scion - Gulf Freeway, Houston, TX
Houston, TX
02.2021 - 09.2024
- Consistently exceeded monthly sales targets by effectively negotiating deals and fostering customer loyalty with exceptional service, while adopting a comprehensive digital marketing strategy and personalized customer outreach.
- Implemented innovative strategies to showcase vehicle features, resulting in a 25% increase in test-drive conversions.
- Developed and maintained strong relationships with customers, significantly enhancing referral business.
- Developed a series of virtual vehicle showcases, significantly improving online engagement and enabling remote sales transactions.
- Implemented a follow-up strategy using CRM tools for new and existing customers, increasing customer satisfaction and repeat business by 15%.
- Negotiated sales contracts, ensuring profitability while maintaining high levels of customer satisfaction.
Automotive Sales Consultant
EchoPark Automotive, Houston, TX
Houston, TX
07.2020 - 02.2021
- Spearheaded client engagement initiatives, resulting in boosted customer satisfaction scores by 20%.
- Played a key role in marketing campaigns, increasing showroom traffic by 30%.
- Participated in weekly sales strategy meetings, contributing innovative ideas that led to the improvement of lead management and follow-up processes.
- Adapted swiftly to changing market conditions, including shifts toward electric and hybrid vehicles by staying informed of the latest industry trends and technologies, thereby enhancing the advisory role to customers.
- Utilized a consultative sales approach to understand customer needs and preferences, effectively matching them with the ideal vehicle, thereby increasing sales conversion rates.
- Excelled in a competitive automotive sales environment, consistently meeting and exceeding sales goals through expert knowledge of vehicle features, financing options, and warranty services.
Account Manager
AT&T Mobility, Pearland, TX
Pearland, TX
01.2019 - 07.2020
- Successfully drove AT&T's revenue growth by consistently meeting and exceeding sales objectives through strategic planning and customer engagement.
- Enhanced customer retention by 15% through personalized account management and problem-solving.
- Earned recognition for outstanding performance in customer service and sales excellence, leading to a promotion from Technical Support to Sales Representative, to account manager.
- Successfully resolved complex customer issues, enhancing trust and loyalty, and contributing to a 15% improvement in customer retention rates.
Sales Representative
AT&T Mobility, Pearland, TX
Pearland, TX
01.2012 - 01.2019
Customer Service Agent / Technical Support
AT&T Mobility, Pearland, TX
Pearland, TX
01.2010 - 01.2012
- Managed and expanded a portfolio of 10 corporate accounts by providing tailored solutions and exceptional service, resulting in a 10% increase in account value.
- Conducted comprehensive sales training for new hires, focusing on product knowledge, digital sales tools, and consultative selling techniques, fostering a culture of continuous improvement and sales excellence within the team.
- Excelled in a competitive sales environment, consistently achieving top sales performer status by surpassing quarterly sales targets through strategic customer engagement, effective use of sales analytics, and adaptive sales strategies in response to market trends.
Education
Process Technology
San Jacinto Community College
01.2010
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AT&T Mobility Sales Manager Training
01.2019
High School Diploma - undefined
Pearland High School
Pearland, TX01.2001
Skills
- Test drive facilitation
- Marketing
- Persuasive communication style
- Strong communication and interpersonal skills
- Resilience under pressure
- Follow-up techniques
- Social media proficiency
- Strong negotiation skills
- Upselling and cross selling
- Friendly and enthusiastic
- Delivering vehicles
- Sales conversion
Accomplishments
- Awarded “Top Sales Consultant” for 6 months for exceptional performance and customer satisfaction at Autonation Toyota Scion.
- Recognized as a top performer at AT&T Mobility, consistently exceeding sales targets and driving customer retention and satisfaction.
Core Competencies
- Sales and Marketing
- Strategic Sales & Business Development
- Technical Proficiency
- Data Management
- Communication & Negotiation
- Consultative Selling Techniques
- CRM & Lead Management
Timeline
Product Specialist
Bayway Cadillac Southwest
03.2025 - 08.2025
Product Specialist
Central Houston Cadillac
10.2024 - 03.2025
Automotive Sales Consultant
Autonation Toyota Scion - Gulf Freeway, Houston, TX
02.2021 - 09.2024
Automotive Sales Consultant
EchoPark Automotive, Houston, TX
07.2020 - 02.2021
Account Manager
AT&T Mobility, Pearland, TX
01.2019 - 07.2020
Sales Representative
AT&T Mobility, Pearland, TX
01.2012 - 01.2019
Customer Service Agent / Technical Support
AT&T Mobility, Pearland, TX
01.2010 - 01.2012
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AT&T Mobility Sales Manager Training
High School Diploma - undefined
Pearland High School
Process Technology
San Jacinto Community College