Thryv Business Center
Branden Heidenreich
Summary
Professional software sales expert with strong foundation in client relationship management and software product knowledge. Proven history of driving sales growth through effective communication and strategic planning. Known for team collaboration and adaptability in dynamic environments, excelling in negotiation and problem-solving.
Overview
20
20
years of professional experience
Work History
Software Business Advisor
Thryv
07.2016 - Current
- Work with new and existing clients to optimize their online foundation, pre-qualify business owners for Software Solutions
- Conducted in-depth product demonstrations to showcase software capabilities and address customer pain points effectively.
- Engaged with customers after sales to check on product integration, customer satisfaction and additional needs.
- Achieved sales targets consistently by employing a strategic approach to account management and prioritizing high-value opportunities.
- Managed a diverse portfolio of accounts, ensuring timely renewals and upselling opportunities were identified and pursued successfully.
- Increased client satisfaction by providing tailored business advice and strategies for growth.
- Capitalized on strategic business partnerships to foster new market penetration.
- Established strong rapport with prospective clients through active listening skills and genuine interest in their unique challenges and goals.
Security Officer
US Security Associates
08.2011 - 07.2016
- Provided physical security for Samsung contract as well as Supervisor at the JC Penny location
- Conducted several security point checks as well as monitored a staff of up to 8 officers at one time
- Investigated security incidents to identify root causes and prevent future occurrences.
- Monitored security systems, identifying vulnerabilities and enhancing overall system integrity.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Manager
NPC International
06.2009 - 07.2016
- Reconciled cash and credit card transactions to maintain accurate records.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
Security Officer
Securitas
03.2005 - 04.2008
- Conducted regular patrols to identify and address any suspicious activities or safety hazards.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reported incidents and irregularities to supervisors for further investigation.
- Enforced access control measures, verifying identification and authorizing entry.
- Advanced Certifications 1, 2 and 3 as well as First Aid and CPR Certified
Education
Associates degree - Personal Training
Pinnacle Career Institute
10.2012
Skills
- Cold calling
- Closing deals
- Time management
- Sales presentations
- Product demonstration
- Pipeline management
- Solution selling
- CRM management
- Objection handling
Accomplishments
- Achieved higher revenue gains for clients by introducing Business and Marketing solutions and strategies for optimizing and automating tasks.
- Managed 10-15 opportunities per month.
- Ranked top ten in virtual sales division for multiple years.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementCompany CulturePersonal development programsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Thryv Marketing Center
Thryv Command Center
Salesforce
Playbooks
Microsoft Office
Timeline
Software Business Advisor
Thryv
07.2016 - Current
Security Officer
US Security Associates
08.2011 - 07.2016
Manager
NPC International
06.2009 - 07.2016
Security Officer
Securitas
03.2005 - 04.2008
Associates degree - Personal Training
Pinnacle Career Institute
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