Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Affiliations
References
Timeline
Generic

Branden Miles

Lauderhill,FL

Summary

Dynamic and results-oriented professional transitioning from a successful career as an HVAC technician to pursue an entry-level position in the tech industry. Bringing solid troubleshooting, technical problem-solving, and meticulous record-keeping skills. Eager to contribute hands-on expertise, adaptability, and a commitment to excellence in innovative solutions within the tech sector. Proven ability to thrive in fast-paced environments, coupled with a passion for continuous learning. Seeking to apply technical skills and attention to detail to make a meaningful impact in the ever-evolving tech landscape.

Overview

12
12
years of professional experience
1
1
Certification

Work History

HVAC Technician

AA Advance Air, Inc.
Pompano Beach, FL
01.2018 - Current
  • Installed, tested, and optimized heating, AC, and ventilation systems, ensuring compliance with operational standards.
  • Conducted comprehensive maintenance and servicing of HVAC and refrigeration systems, emphasizing longevity and efficiency.
  • Diagnosed and resolved issues through precise repairs, adjustments, or replacements, consistently restoring systems to peak functionality.
  • Maintained meticulous records for proactive identification and resolution of potential future service needs, prioritizing client satisfaction.
  • Demonstrated excellence in client interactions during service calls, delivering top-quality customer service through clear and effective communication.

Shipping and Receiving Clerk

AIG Technologies
Deerfield Beach, FL
02.2017 - 01.2018
  • Streamlined warehouse operations with advanced software applications, optimizing inventory management, order processing, and shipment tracking.
  • Utilized technology for precise data entry, maintaining detailed records, and optimizing stock replenishment to minimize discrepancies.
  • Enhanced collaboration with software tools, ensuring seamless operations, precise order fulfillment.
  • Verified, maintained records, and prepared shipments using Excel, operated lift trucks, and retrieved materials for production.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring satisfaction through effective communication and problem-solving.

Truck Loader/Unloader

Alro Steel
Boca Raton, FL
09.2016 - 02.2017
  • Proficiently loaded and unloaded trucks using an overhead crane, maximizing cargo space efficiency and ensuring secure product transportation with the AS400 system.
  • Diligently inspected incoming and outgoing shipments, verifying quantities and ensuring product quality with meticulous attention to detail.
  • Operated material handling equipment, including forklifts and pallet jacks, to facilitate efficient loading and unloading processes.
  • Committed to workplace safety, consistently following established protocols and guidelines to contribute to accident-free operations.

Shipping Clerk/Machine Operator

Hörbiger
Pompano Beach, FL
08.2011 - 09.2016
  • Provided exceptional customer service through active listening, clear communication, and efficient resolution of inquiries, ensuring high satisfaction levels.
  • Proficiently managed shipping/receiving tasks with SAP/Excel for precise tracking and documentation, ensuring efficient packaging and labeling for various carriers.
  • Excelled in organized shipping records, using Microsoft Office to streamline communication and logistics coordination, optimizing warehouse processes for enhanced efficiency.
  • Operate and maintain machinery for high-quality output, including setup, calibration, and routine maintenance. Perform regular quality checks, collaborate with the quality control team, adhere to safety protocols, and ensure accurate documentation.

Education

Course Work - Information Technology

Atlantic Technical College
Pompano Beach, FL
01-2012

Course Work - Liberal Arts And General Studies

Mitchell College
New London, CT
01-1999

Diploma in General Studies -

Norwalk High School
06-1998

Skills

  • Technical Aptitude: Demonstrated understanding of technology through coursework and hands-on experience in Computer Systems Technology
  • Data Management: Proficient in Excel and Microsoft Office, showcasing strong data entry and organizational skills
  • Problem-Solving: Proven ability to troubleshoot and resolve issues, as seen in roles such as HVAC Apprentice and Shipping and Receiving Clerk
  • Detail-Oriented: Meticulous attention to detail evident in tasks like preparing shipments, completing invoices, and maintaining accurate records
  • Logistics Coordination: Experience in coordinating shipments, managing inventory, and optimizing warehouse processes for efficiency
  • Communication Skills: Strong interpersonal and communication skills, highlighted in roles such as Sales Associate, Inbound Customer Service Rep, and HVAC Apprentice
  • Customer Service: Extensive background in customer service, handling inquiries, resolving issues, and ensuring customer satisfaction in various roles
  • Adaptability: Successfully adapted to diverse roles, including HVAC Apprentice, Truck Loader/Unloader, and Assembly Worker, demonstrating versatility
  • Equipment Operation: Proficient in operating machinery, including HVAC units and material handling equipment such as forklifts and cranes
  • Safety and Compliance: Adherence to safety protocols, maintaining a secure work environment, and obtaining certifications such as OSHA 10, EPA and Forklift Certification

Certification

  • EPA Universal Certification
  • Forklift Certification
  • OSHA 10

Additional Information

Attended Atlantic Technical College for Computer Systems Technology. Passionate about technology and committed to continuing education in the field.

Affiliations

  • Wellness Advocate: Committed to regular workouts, discipline, and resilience.
  • Tech Hobbyist: Passionate about electronics, showcasing problem-solving skills.
  • Community Volunteer: Actively contributes to community initiatives, emphasizing social responsibility.

References

References available upon request.

Timeline

HVAC Technician

AA Advance Air, Inc.
01.2018 - Current

Shipping and Receiving Clerk

AIG Technologies
02.2017 - 01.2018

Truck Loader/Unloader

Alro Steel
09.2016 - 02.2017

Shipping Clerk/Machine Operator

Hörbiger
08.2011 - 09.2016

Course Work - Information Technology

Atlantic Technical College

Course Work - Liberal Arts And General Studies

Mitchell College

Diploma in General Studies -

Norwalk High School

Similar Profiles

CREATE PROFILE
Branden Miles