Branden Moore
Manhattan
Summary
Dynamic professional with extensive experience as a Telecommunications Foreman at Zephyrtowers, recognized for enhancing network performance through strategic upgrades. Proven leadership and problem-solving skills, complemented by strong safety compliance and inventory management expertise. Committed to delivering high-quality results while fostering teamwork and training others to achieve operational excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Delivery Driver
Staples Contract
09.2024 - 03.2025
- Delivered packages and goods to customers in a timely manner
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
- Adhered to all traffic laws and regulations while operating company vehicles
- Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
Telecommunications Foreman
Zephyrtowers
01.2022 - 08.2024
- Enhanced network performance by implementing strategic upgrades and maintenance procedures.
- Evaluated new technologies in telecommunications systems, staying up-to-date on industry trends and advancements.
- Optimized equipment inventory management, resulting in reduced downtime due to material shortages or delays.
- Delivered high-quality results while consistently meeting deadlines under challenging circumstances.
Customer Service Representative
UPS
02.2021 - 12.2021
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Maintained detailed records of all customer interactions in CRM system for future reference and analysis
- Assisted with order fulfillment processes such as tracking shipments or coordinating returns/exchanges when necessary
- Recognized as a top performer within the department based on consistently high levels of customer satisfaction ratings
Tower Technician 1,2,3
Hayden Towers
02.2018 - 01.2021
- Supervised a team of 1-3 Tower Technician 1 workers, ensuring adherence to quality standards and production management of the project at hand.
- Participated in weekly meetings with management to provide updates on production status, challenges faced, and proposed solutions
- Collaborated with engineers and project managers to plan and execute the installation of new cell towers
- Adhered to safety protocols while working at heights on cell towers, ensuring a safe work environment for self and team members
- Maintained accurate documentation of all work performed, including equipment installations, repairs, and upgrades
- Provided training and guidance to junior technicians on proper installation techniques and troubleshooting methods
- Collaborated with network operators or service providers to optimize network performance by adjusting antenna configurations or adding additional equipment if needed
- Responded promptly to service calls or emergency situations requiring immediate attention or repair work on cell tower sites
- Installed and maintained wireless communication equipment on cell towers, ensuring optimal performance and coverage
- Performed tower climbs to inspect, troubleshoot, and repair equipment as needed
- Executed site surveys to assess tower conditions and determine installation requirements
- Collaborated with team members to safely rigging equipment for hoisting onto towers
- Troubleshot network issues by analyzing signal strength, interference levels, and connectivity problems
- Conducted tests and measurements using industry-standard tools to verify proper functioning of installed equipment
13R Fire Finder Radar Operator
U.S. Army
02.2014 - 03.2018
- Provided valuable input for software upgrades that improved overall functionality of the radar systems in use at the facility.
- Exceeded performance metrics as a Radar Operator, receiving recognition from superiors for exceptional work quality and dedication to duty.
- Conducted thorough evaluations of new radar system prototypes, providing constructive feedback for improvement before widespread implementation.
- Supported mission success through diligent surveillance of assigned geographic areas using advanced radar technology.
Floor Associate, Cashier, Credit Service Sales
Sams Club
09.2012 - 06.2014
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Answered questions about store policies and addressed customer concerns.
Audio Video Technician
Audio Video of Riverside
05.2011 - 08.2012
- Installed and configured audio video systems for residential and commercial clients
- Troubleshot technical issues during installations, quickly resolving any problems that arose
- Provided training to clients on how to operate and maintain their audio visual equipment
- Performed system testing to ensure optimal performance and quality of audio video systems
- Managed the installation process from start to finish, ensuring all components were properly connected and functioning correctly
Education
High School Diploma - General Education
Murrieta Valley Highschool
Murrieta, CANA - General Studies
Mt San Jacinto Community College
Menifee, CASkills
- Safety compliance
- Inventory management
- Team supervision
- Time management
- Problem solving
- Leadership skills
- Training others
- OSHA compliance
- Site inspection
Certification
OSHA 10
OSHA 30
Safety at Elevations
Radio Frequency Awareness
Crane Rigging
Tower/Steel inspection Cert.
American Red Cross First Aid/CPR/AED
Secret clearance
Antenna Maintenance Cert
TM-GC Academy Construction Cert
Blood Born Pathogen
Timeline
Delivery Driver
Staples Contract
09.2024 - 03.2025
Telecommunications Foreman
Zephyrtowers
01.2022 - 08.2024
Customer Service Representative
UPS
02.2021 - 12.2021
Tower Technician 1,2,3
Hayden Towers
02.2018 - 01.2021
13R Fire Finder Radar Operator
U.S. Army
02.2014 - 03.2018
Floor Associate, Cashier, Credit Service Sales
Sams Club
09.2012 - 06.2014
Audio Video Technician
Audio Video of Riverside
05.2011 - 08.2012
High School Diploma - General Education
Murrieta Valley Highschool
NA - General Studies
Mt San Jacinto Community College
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