Branden Motley
Saginaw,MI
Summary
Well-rounded small business owner offers account management, budgeting and customer relations expertise paired with outstanding leadership and communication abilities. Spirited and hardworking professional with several years of experience growing and stabilizing business. Tech-savvy collaborator with solid foundation of business acumen. People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Small Business Owner
Motley Auto Care
Saginaw, Michigan
12.2023 - Current
- Developed business plans and strategies to grow small business.
- Created budgets and monitored expenses to stay within budget limits.
- Negotiated contracts with vendors, suppliers, and customers.
- Managed staff recruitment, hiring, training, and development.
SERVICE MANAGER
MARK MACKLEY AUTOMOTIVE
Saginaw, USA
03.2020 - 12.2023
- Ensure high profit margins for the service agency by improving service qualities, expenses, and ensuring customer satisfaction controlling
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Monitored service performance metrics to identify areas of improvement.
- Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
- Inspected completed work for accuracy and quality assurance.
- Followed safety regulations while working with hazardous materials and chemicals.
- Ensured the proper disposal of waste materials generated from repair works.
- Estimated labor and material for parts and costs for assembly, testing, or installation.
TEAM LEAD
NEXTEER AUTOMOTIVE
Saginaw, USA
02.2016 - 09.2020
- Recommend operational changes / giving and receiving employee feedback
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Ensured compliance with company policies and procedures throughout the team.
- Monitored team performance against targets, taking corrective action where necessary.
PRODUCTION SUPERVISOR
SUNIVA
Saginaw, USA
02.2014 - 02.2016
- Developed and implemented production schedules to ensure timely completion of projects.
- Closely monitor inventory and scrap expenses to stay on monthly target's
- Submit daily production reports on performance, progress and quality and review with plant manager
- Monitored inventory levels and ordered materials as needed to maintain production operations.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Conducted regular performance reviews for each employee to identify areas for improvement.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
Education
Leadership and Management Certification -
Delta College
Saginaw, MIMachine Shop/CNC Programming -
Bay Arenac
Bay City, MISkills
- Team leadership
- Quality assurance training
- Customer service
- Adaptive team player
- Working with heavy machinery and equipment
- Mechanically inclined
- Business growth and retention
- Payroll Administration
- Budget Management
- Negotiation
Certification
- Leadership, National Safety Council
- Robotics, Lockout
- Fork Truck Training, First Aid CPR/AED
Timeline
Small Business Owner
Motley Auto Care
12.2023 - Current
SERVICE MANAGER
MARK MACKLEY AUTOMOTIVE
03.2020 - 12.2023
TEAM LEAD
NEXTEER AUTOMOTIVE
02.2016 - 09.2020
PRODUCTION SUPERVISOR
SUNIVA
02.2014 - 02.2016
- Leadership, National Safety Council
- Robotics, Lockout
- Fork Truck Training, First Aid CPR/AED
Leadership and Management Certification -
Delta College
Machine Shop/CNC Programming -
Bay Arenac
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