Branden Rodriguez
Browns mills,NJ
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
9
9
years of professional experience
Work History
Range Safety Officer
Range 14
Cookstown Browns Mills Rd #9060, Fort Dix,NJ 08640
09.2015 - 09.2016
- Enforced range rules and removed users for repeat or critical violations.
- Maintained expertise in diverse firearms and ammunition.
- Directed safety protocols and daily range operations.
Customer Service Associate
Wawa
7 Juliustown Rd, Browns Mills, NJ 08015
11.2016 - 11.2017
- Performed duties such as operating the register, cooking and preparing various sandwiches behind the deli and also prepared specialty drinks.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Scare Actor
Six Flags Great Adventure
1 Six Flags Blvd, Jackson Township, NJ, 08527
09.2014 - 11.2016
- Worked with various special effects, fog, strobes and loud sounds.
- Improvised character presentation and conversations with guests to provide immersive experience.
- Exceptional skills in voice acting, special body movements and facial expressions to elicit strong responses from audience.
- Demonstrates fine timing on actions and verbalizations to achieve maximum effect in concert with set and other actors.
Lifeguard
Six Flags Great Adventure
1 Six Flags Blvd, Jackson Township, NJ 08527
06.2016 - 06.2017
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pools and other water ride attractions.
Host/Server
Applebee's Neighborhood Grill & Bar
1055 Route 70Plaza, Manchester Township, NJ 08759
05.2017 - 05.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
TopGolf
104 Centerton Rd, Mt Laurel Township, NJ 08054
08.2018 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Associate of Arts - Television And Film Production
Rowan College of Burlington County
Pemberton, Browns Mills, NJ05.2025
Skills
- CPR Training
- Selling Techniques
- Multitasking
- Can work in a fast paced Environment
- Maintaining Safety Rules
Accomplishments
- Received Numerous JROTC awards for Team building and excellence.
- Improved customer satisfaction by resolving issues in a timely manner.
Additional Information
- AWARDS AND HONORS , Various JROTC Awards
Languages
English
Full Professional
American Sign Language
Limited Working
Timeline
Server
TopGolf
08.2018 - Current
Host/Server
Applebee's Neighborhood Grill & Bar
05.2017 - 05.2018
Customer Service Associate
Wawa
11.2016 - 11.2017
Lifeguard
Six Flags Great Adventure
06.2016 - 06.2017
Range Safety Officer
Range 14
09.2015 - 09.2016
Scare Actor
Six Flags Great Adventure
09.2014 - 11.2016
Associate of Arts - Television And Film Production
Rowan College of Burlington County