Summary
Overview
Work History
Education
Skills
Timeline
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Brandi Battison

Girard,OH

Summary

Proven to excel in fast-paced environments, I leveraged strong multitasking and exceptional customer service skills at Whitefire Grille, enhancing guest experiences and streamlining operations. My adeptness in cash handling and commitment to professional appearance significantly contributed to team success and customer satisfaction.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

3
3
years of professional experience

Work History

Server/Bartender

Whitefire Grille
03.2014 - 06.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Sales Associate

CosmoProf
11.2013 - 02.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Server

Olive Garden Restaurant
09.2012 - 10.2013
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.

Education

Cosmetology License - Cosmetology

Raphaels School of Beauty
Niles, OH
03-2003

High School Diploma -

Howland High School
Warren, OH
05-1999

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Retail Sales Experience

Timeline

Server/Bartender

Whitefire Grille
03.2014 - 06.2015

Sales Associate

CosmoProf
11.2013 - 02.2014

Server

Olive Garden Restaurant
09.2012 - 10.2013

Cosmetology License - Cosmetology

Raphaels School of Beauty

High School Diploma -

Howland High School

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Brandi Battison