Brandi Bryant
Beulah,ND
Summary
Dynamic manager with a proven track record at The Hub Convenience Stores, excelling in team leadership and customer service. Enhanced store performance through strategic process improvements and effective vendor management. Skilled in time management and decision-making, consistently achieving high customer satisfaction and operational efficiency.
Overview
12
12
years of professional experience
Work History
Manager
The Hub Convenience Stores
Beulah, ND
04.2019 - Current
- Oversaw daily store operations to ensure efficient customer service and inventory management.
- Trained and mentored staff on operational best practices and company policies.
- Developed and implemented process improvements to enhance store performance and profitability.
- Managed vendor relationships to ensure timely delivery of products and maintain stock levels.
- Ensured compliance with health, safety, and sanitation regulations within store environment.
- Coordinated staff schedules to ensure adequate coverage during peak hours and events.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Server
Double B’s
Blountsville, AL
11.2017 - 03.2019
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
- Managed cash transactions accurately, ensuring financial integrity during shifts.
- Trained new servers on menu items, service protocols, and operational standards.
- Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.
- Served food and beverages promptly with focused attention to customer needs.
Receptionist
Infectious Diseases Specialist
Kissimmee, FL
08.2014 - 07.2017
- Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
- Coordinated communication between patients and medical staff to enhance workflow efficiency.
- Maintained accurate patient records in electronic health record systems to support clinical decision-making.
- Developed and implemented procedures for managing patient inquiries and resolving issues promptly.
Education
High School Diploma -
Poinciana High School
Poinciana Fl05.1997
Skills
Customer service
Team leadership
Time management
Decision-making
Timeline
Manager
The Hub Convenience Stores
04.2019 - Current
Server
Double B’s
11.2017 - 03.2019
Receptionist
Infectious Diseases Specialist
08.2014 - 07.2017
High School Diploma -
Poinciana High School