Summary
Overview
Work History
Education
Skills
Timeline
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Brandi Burns

Detroit,MI

Summary

Brandi Briana Burns Objectives To join an organization that offers a constructive workplace for communicating and interacting with people. While Continuously projecting a positive attitude and seeks opportunities to help team members. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

13
13
years of professional experience

Work History

Shipt Shopper

Shipt, Inc
08.2022 - Current
  • Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
  • Ensured safe transportation of perishable items by properly storing them during transit, resulting in decreased spoilage and increased customer satisfaction.
  • Navigated various store layouts expertly, minimizing time spent searching for items and maximizing productivity.
  • Maintained a high rating as a Shipt Shopper by consistently meeting or exceeding customer expectations.
  • Handled multiple orders simultaneously while maintaining accuracy and adhering to strict deadlines.

Assembly Line Operator

Ford Motor Company
12.2014 - 04.2022
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Followed outlined specifications to implement assembly plans.
  • Trained new employees on assembly procedures, fostering a supportive work environment and promoting teamwork among staff.
  • Collaborated with team members to identify process improvements, resulting in increased productivity and reduced waste.

Bank Teller

TCF Bank
09.2013 - 11.2014
  • Provide service to bank customers by conducting appropriate bank transactions and meeting the needs of customers by referring them to the appropriate area in the bank.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.

Customer Service

Sears
11.2012 - 05.2013
  • Tend to customers, up sell all merchandise, cashier, highest ranking in credit applications

Crew Member

Wendys
07.2011 - 12.2012
  • Maintain Cleanliness of the seating area and restrooms, Prep, Drive-thru and front counter duties, cashier 2

Administrative Assistant

White Construction
01.2011 - 02.2012
  • Create proposals, prepare for meetings, multi-line telephones, order & maintain office supplies, create & distribute memorandums, typing and filing.

Education

Diploma -

John Glenn High School
Westland, MI
06.2010

Skills

  • Assembly Team Supervision
  • Specifications Verification
  • Production Monitoring
  • Work Order Interpretation
  • Work Order Review
  • Performance Assessment
  • Product and Parts Inspection
  • Excellent Customer Service Skills
  • Multitasking and Prioritization
  • Building Customer Trust and Loyalty
  • Customer Data Confidentiality
  • Upbeat and Positive Personality
  • Efficient multitasking
  • Reliability and punctuality
  • Strong Organization
  • Food safety awareness

Timeline

Shipt Shopper

Shipt, Inc
08.2022 - Current

Assembly Line Operator

Ford Motor Company
12.2014 - 04.2022

Bank Teller

TCF Bank
09.2013 - 11.2014

Customer Service

Sears
11.2012 - 05.2013

Crew Member

Wendys
07.2011 - 12.2012

Administrative Assistant

White Construction
01.2011 - 02.2012

Diploma -

John Glenn High School

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Brandi Burns