Maria De Los Angeles Murillo Barragan
Victorville,CA
Summary
Dynamic and dependable professional with extensive experience as a Shipt Shopper at Shipt, excelling in customer service and efficient order fulfillment. Proven ability to adapt quickly and maintain high satisfaction ratings through effective communication and strong organizational skills. Committed to teamwork and continuous improvement in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Shipt Shopper
Shipt
Birmingham, IA
02.2022 - 12.2024
- Executed efficient shopping and delivery of groceries to ensure customer satisfaction.
- Maintained accurate inventory records to facilitate timely restocking of items.
- Adapted quickly to changing order requirements and customer preferences.
- Utilized Shipt app for real-time updates on deliveries and customer communication.
- Assisted new Shipt Shoppers, offering guidance and support as they learned the ropes of the role.
- Expanded store knowledge to efficiently locate items, saving time and ensuring accurate order fulfillment.
- Developed strong relationships with store employees, leading to better collaboration and improved efficiency during shopping trips.
- Utilized smartphone technology effectively to manage orders, communicate with customers, and navigate delivery routes efficiently.
- Enhanced customer satisfaction by efficiently fulfilling and delivering grocery orders on time.
- Maintained a high rating as a Shipt Shopper by consistently meeting or exceeding customer expectations.
Delivery Driver
Amazon Flex
Victorville, CA
05.2022 - 09.2024
- Delivered packages efficiently to specified locations while adhering to safety protocols.
- Utilized Amazon Flex app for route optimization and real-time tracking of deliveries.
- Communicated effectively with customers to ensure satisfaction and address delivery inquiries.
- Maintained accurate records of deliveries and reported any issues promptly.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed customer inquiries and complaints in polite and professional manner.
Material Handler
PAE
Fontana, CA
01.2018 - 10.2020
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
- Loaded and unloaded shipments, ensuring accurate inventory management and organization.
- Conducted quality checks on incoming materials to maintain adherence to safety standards.
- Assisted in maintaining cleanliness and orderliness of work areas to promote safety protocols.
- Collaborated with team members to optimize workflow processes and improve operational efficiency.
- Trained new staff on material handling procedures and equipment operation for enhanced team performance.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Order Picker
Nordstrom
San Bernardino, CA
03.2013 - 10.2015
- Operated warehouse equipment to efficiently pick and organize orders for accurate fulfillment.
- Ensured compliance with safety protocols while performing order picking tasks in a fast-paced environment.
- Collaborated with team members to streamline order processing and improve overall workflow efficiency.
- Maintained inventory accuracy by conducting regular stock checks and updating inventory management systems.
- Assisted in training new staff on order picking procedures and safety practices to enhance team performance.
- Adapted quickly to changing priorities and high-volume demands, consistently meeting order deadlines without errors.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
Kitchen
McDonald’s
Victorville, CA
04.2013 - 10.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Cashier
McDonald’s
Ontario, CA
03.2007 - 01.2009
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted customers with menu selections and provided information on promotions.
- Handled cash, credit, and mobile payments while ensuring security protocols were followed.
Education
No Degree -
Juan Rodríguez Cabrillo
Long Beach, CASkills
Efficient multitasking
Reliability and punctuality
Strong organization
Food safety awareness
Stress tolerance
Personal hygiene
Customer service
Planning and organization
Online order processing
Prioritizing orders
Customer relations
Flexible schedule
Teamwork
Teamwork and collaboration
Quick learner
Dependable and reliable
Time management
Cleaning and sanitizing
Multitasking
Motivated team player
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Amazon Flex
05.2022 - 09.2024
Shipt Shopper
Shipt
02.2022 - 12.2024
Material Handler
PAE
01.2018 - 10.2020
Kitchen
McDonald’s
04.2013 - 10.2013
Order Picker
Nordstrom
03.2013 - 10.2015
Cashier
McDonald’s
03.2007 - 01.2009
No Degree -
Juan Rodríguez Cabrillo