Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandi Canterbury

Mount Hope ,WV

Summary

Referral Specialist with extensive experience at New River Health Association, excelling in insurance verification and patient confidentiality. Proven track record in efficiently processing referrals and scheduling appointments, enhancing patient flow and satisfaction. Skilled in HIPAA regulations and adept at notetaking, ensuring compliance and accuracy in all documentation.

Overview

18
18
years of professional experience

Work History

Referral Specialist

New River Health Association
09.2022 - Current

Processed referrals for various locations. Assisted in obtaining authorizations for testing. Scheduled appointments and completed referral forms.

Communication Center Specialist

New River Health Association
01.2008 - 09.2022

Answered phone calls, scheduled appointments, took medication and result requests for all locations.

Education

Bachelor of Science - Psychology/Sociology

Concord University
Athens, WV
05.2006

Skills

  • Insurance verification
  • Medical terminology
  • Patient confidentiality
  • Appointment scheduling
  • Appointment reminders
  • Scheduling software
  • Medical terminology knowledge
  • Notetaking and documentation
  • HIPAA regulations
  • Insurance precertification processes
  • Referral tracking

Timeline

Referral Specialist

New River Health Association
09.2022 - Current

Communication Center Specialist

New River Health Association
01.2008 - 09.2022

Bachelor of Science - Psychology/Sociology

Concord University