Brandi Caulder
Denton,NC
Summary
Adept at enhancing customer satisfaction and streamlining database entry, my tenure at LabCorp showcased my ability to maintain confidentiality and foster relationship building. Leveraging skills in administrative support and information security, I significantly contributed to efficient records retrieval and improved operational workflows.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Reference Test Clerk
LabCorp
09.2022 - 08.2023
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Utilized office management software to record and track customer information.
- Assisted with onboarding of new employees.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Certified Nursing Assistant
Life Care Center Of Orange Park
09.2010 - 06.2018
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Certified Nursing Assistant
Hospice of the Piedmont
09.2017 - 09.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Education
Phlebotomy -
Davidson County Community College
Thomasville, NC01.2024
Skills
- Database entry
- Records retrieval
- Information Security
- Administrative Support
- Verbal and writing communication
- Confidentiality
- Relationship Building
- Customer Satisfaction
Certification
Phlebotomy
Timeline
Reference Test Clerk
LabCorp
09.2022 - 08.2023
Certified Nursing Assistant
Hospice of the Piedmont
09.2017 - 09.2022
Certified Nursing Assistant
Life Care Center Of Orange Park
09.2010 - 06.2018
Phlebotomy -
Davidson County Community College
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