Brandi Steffens
Waterford
Summary
Versatile and dedicated professional with experience in customer service and efficient task management, notably at Ace Hardware. Excelled in maintaining high accuracy levels in financial transactions and customer interactions, showcasing strong work ethic and empathy. Proven ability in enhancing customer satisfaction through timely service and effective problem-solving. Skilled in customer assistance and maintaining organized work environments.
Overview
7
7
years of professional experience
Work History
Cashier/Office Clerk
Ace Hardware
09.2017 - 06.2024
- Managed & maintained accurate filling system for company documents, ensuring easy retrieval.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Delivery Driver/Food Preparation Worker
Mountain Mikes
09.2022 - 05.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
IHSS Care Provider
IHSS Adult Services Program
01.2020 - 09.2022
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation and appointments management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
Education
High School Diploma -
Waterford High School
Waterford, CA05-2015
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Delivery Driver/Food Preparation Worker
Mountain Mikes
09.2022 - 05.2023
IHSS Care Provider
IHSS Adult Services Program
01.2020 - 09.2022
Cashier/Office Clerk
Ace Hardware
09.2017 - 06.2024
High School Diploma -
Waterford High School
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