Brandi Clopton-Harris
Hutto,TX
Summary
To secure a position where my education and skills will be a benefit to the company and serve as an asset.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Delivery Driver
DoorDash
Austin, TX
06.2022 - Current
- Temporary Financial supplement while attending college.
- Managed route planning using GPS technology for optimal delivery efficiency.
- Collaborated with team members to streamline delivery processes and enhance overall productivity.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Food Delivery Driver
Domino’s Pizza
Austin, TX
08.2021 - 01.2022
- Answered multi-line phone systems and processed orders on the computer, coordinated deliveries as well as processing cash/card payments.
- Delivered food orders promptly, ensuring customer satisfaction and adherence to company standards.
- Navigated efficiently using GPS systems, optimizing delivery routes for timely service.
- Maintained accurate records of deliveries, addressing discrepancies as needed.
- Communicated effectively with customers and restaurant staff to resolve issues swiftly.
- Adhered to safety protocols while handling food and operating vehicle responsibly.
Cashier / Curbside Shopper
Randalls
Austin, TX
06.2019 - 09.2020
- Handled Scheduling for employees, processed cash/card/check payments, coordinated pickup/delivery of orders, processed data entry updates.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations to enhance service quality.
- Handled cash and credit transactions accurately, ensuring balanced registers at shift end.
- Collaborated with team members to meet peak hour demands and optimize workflow.
- Trained new staff on procedures, enhancing overall team performance and service standards.
- Monitored inventory levels, assisting in stock replenishment to prevent shortages during busy periods.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cell Phone Sales Representative
Market Source (Target)
Austin, TX
02.2018 - 02.2019
- Sold cellular service and devices, processed payments, set up new accounts and cellular device services.
- Engaged customers to assess needs and recommend suitable cell phone solutions.
- Demonstrated product features and functionalities to enhance customer understanding and satisfaction.
- Processed transactions accurately while maintaining attention to detail in inventory management.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Maintained up-to-date knowledge of industry trends, competitor products, and promotional offers.
- Developed personalized follow-up strategies to foster long-term customer relationships and loyalty.
- Conducted regular inventory checks, ensuring adequate stock levels were maintained at all times.
- Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
- Participated in ongoing training sessions to enhance knowledge of products, promotions, and industry trends for better customer engagement.
- Stayed up-to-date on the latest mobile devices and plans, ensuring accurate information was provided to customers.
Cashier
Burger King
Austin, TX
08.2017 - 10.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced daily reports.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Implemented store promotions effectively, contributing to increased sales.
- Collaborated with team members to optimize checkout processes during peak hours.
- Monitored inventory levels at the register, preventing stock shortages and losses.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Certificate - Medical Billing and Coding
Devry And Keller School of Management
Naperville, Illinois10.2024
Skills
- Medical billing and coding Money Management MS Office 10-Key
- Inventory Control Customer Service Multi-line Phone Data entry
- Order possessor Scheduling Experience
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Customer service
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Computer skills
- Calm under pressure
- Organizational skills
Timeline
Delivery Driver
DoorDash
06.2022 - Current
Food Delivery Driver
Domino’s Pizza
08.2021 - 01.2022
Cashier / Curbside Shopper
Randalls
06.2019 - 09.2020
Cell Phone Sales Representative
Market Source (Target)
02.2018 - 02.2019
Cashier
Burger King
08.2017 - 10.2017
Certificate - Medical Billing and Coding
Devry And Keller School of Management