Brandi Cole
Hampton
Summary
Dynamic General Manager with a proven track record at Wendy's Restaurant, excelling in operations management and team leadership. Enhanced efficiency through streamlined inventory control and effective training programs, resulting in improved customer retention. Skilled in problem resolution and employee scheduling, fostering a collaborative environment that drives results.
Overview
1
1
Certification
Work History
General Manager
Wendys Restaurant
- Oversaw daily operations to ensure adherence to quality and service standards.
- Developed and implemented staff training programs to enhance team performance.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Cultivated a positive work environment, fostering open communication among staff members.
- Monitored compliance with health and safety regulations, ensuring a safe dining experience.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Lovejoy High School
Hampton, GA2002
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Inventory control
- Employee scheduling
- P&L management
- Customer retention
Certification
Servsafe certified expires 3/2029
Timeline
General Manager
Wendys Restaurant
High School Diploma -
Lovejoy High School