Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandi Cooper

Kemmerer,WY

Summary

Dedicated Computer Support Technician with proven expertise at Lincoln County School District 1 in remote and desktop support. Skilled in network configuration and technical troubleshooting, I enhance user satisfaction through effective problem-solving and collaboration. Committed to staff education and training, I ensure seamless operations and robust network security.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Computer Support Technician

Lincoln County School District 1
02.2008 - Current

Education

High School Diploma -

BenLomond High School
Ogden, UT
06-1989

Skills

  • Remote support
  • Desktop support
  • Software installation
  • Network configuration
  • Hardware repair
  • Software updates
  • Application support
  • Network security
  • Virus removal
  • Mobile device management
  • Helpdesk experience
  • Printer maintenance
  • Backup management
  • Server administration
  • Technical issues analysis
  • Service support
  • Technical troubleshooting
  • Windows 10
  • Ticket support system management
  • Microsoft outlook
  • User support
  • Product training
  • Hardware upgrades
  • Technical support
  • Staff education and training
  • System administration
  • Videoconferencing
  • Teamwork
  • Teamwork and collaboration

Certification

  • Google Admin Console Bootcamp

Timeline

Computer Support Technician

Lincoln County School District 1
02.2008 - Current

High School Diploma -

BenLomond High School

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Brandi Cooper