Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aisha Monroe

Huntsville

Summary

Dynamic and dependable professional with a clean driving record and a positive attitude, experienced at Amazon Delivery. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in quality assurance and cash transaction handling, consistently achieving operational goals while maintaining safety and efficiency.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Amazon Delivery
11.2024 - 03.2025
  • Delivered packages efficiently while adhering to safety protocols and traffic regulations.
  • Navigated routes using GPS technology to optimize delivery times and ensure customer satisfaction.
  • Communicated effectively with dispatch to report any delays or issues during deliveries.
  • Loaded and unloaded packages accurately, ensuring proper handling of fragile items.
  • Delivered packages to customer doorsteps and business offices.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Front End Cashier

Walmart
07.2024 - 11.2024
  • Assisted customers with inquiries and provided product information.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Handled cash management, including balancing registers at shift end.
  • Resolved customer complaints promptly, enhancing overall satisfaction levels.
  • Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.

Quality Assurance Analyst

Mazda Toyota Manufacturing
11.2023 - 07.2024
  • Conducted thorough testing of system functionalities to ensure compliance with quality standards.
  • Collaborated with cross-functional teams to troubleshoot and resolve issues in production processes.
  • Developed and executed comprehensive test plans and test cases for new product launches.
  • Analyzed defect trends to recommend process improvements and enhance product reliability.
  • Documented test results and defects clearly, ensuring transparency for stakeholders involved in project reviews.

Production Worker

Polaris Industries
08.2023 - 10.2023
  • Monitored production line for quality assurance, identifying defects and implementing corrective actions.
  • Operated machinery to assemble components, ensuring adherence to safety protocols.

Direct Support Professional

Savita Health
01.2023 - 08.2023
  • Supported individuals with daily living activities to enhance independence and quality of life.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

Customer Service Representative

SaviLinx
10.2022 - 01.2023
  • Assisted customers with inquiries, providing accurate information and effective solutions.
  • Processed orders and managed customer accounts using CRM software.
  • Resolved conflicts by effectively addressing customer concerns and complaints.
  • Collaborated with team members to enhance service delivery standards.

Operator

Hudson Warehouse
07.2022 - 10.2022
  • Operated warehouse equipment to efficiently manage inventory and support shipping operations.
  • Maintained accurate records of incoming and outgoing shipments using warehouse management systems.
  • Collaborated with team members to improve workflow efficiency and meet daily production targets.
  • Conducted regular safety inspections to ensure compliance with health and safety regulations.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.

Education

High School Diploma -

Hattiesburg High
Hattiesburg, MS
05.2019

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Safe driving

Timeline

Delivery Driver

Amazon Delivery
11.2024 - 03.2025

Front End Cashier

Walmart
07.2024 - 11.2024

Quality Assurance Analyst

Mazda Toyota Manufacturing
11.2023 - 07.2024

Production Worker

Polaris Industries
08.2023 - 10.2023

Direct Support Professional

Savita Health
01.2023 - 08.2023

Customer Service Representative

SaviLinx
10.2022 - 01.2023

Operator

Hudson Warehouse
07.2022 - 10.2022

High School Diploma -

Hattiesburg High

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